SAP FI / FICO / AA Functional Analyst – AMS Application Support

Who We Are

At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world's leading businesses. We are at the heart of progress with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people-Kyndryls-that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive.

The Role

Ensure stable, correct, and timely execution of financial processes in SAP ECC or S/4HANA, including General Ledger (FIGL), Accounts Payable (FIAP), Accounts Receivable (FIAR), Banking, Tax & Withholding, Asset Accounting (AA), and Controlling (CO) (cost centers, profit centers, internal orders, allocations, settlements, and if applicable, COPA). The role involves functional analysis, incident/request support, testing, documentation, and comprehensive assistance within the AMS model, including validation of integrations with MM, SD, PP, HR, support during period-end closing, and reconciliation activities.

Responsibilities

1) Incident and Request Management (AMS)

. Analyze, diagnose, and resolve functional incidents in FI/CO/AA, including postings in GL, invoice/payment processes in AP (F110), collections and dunning in AR (F150), bank reconciliation (EBS/MT940/BAI2), foreign currency differences, tax determination, document splitting (if applicable), and the full Asset Accounting cycle (acquisitions, retirements, transfers, depreciation AFAB, closings).
. Address enhancements and service requests: configuration changes, reports, integrations, forms, and process improvements.
. Monitor and support period-end closing activities: period open/close (OB52), depreciation runs, GR/IR reconciliation (F.13), reclassifications, and balance validations.
. Manage tickets according to priority, impact, SLA, and operational requirements of the AMS service, ensuring proper tracking and business communication.

2) Functional Analysis and Process Validation

. Review key configuration elements: fiscal year variants, posting periods, tolerances, payment terms, tax/withholding settings, automatic account determination (OBYC), house banks, dunning, depreciation areas/keys, asset classes, and CO objects (cost/profit centers, internal orders, allocation cycles, settlement rules).
. Evaluate data consistency and integrity: FI documents (BKPF/BSEG), ACDOCA (S/4HANA), AA tables (ANLA/ANLB), CO balances, and FI-CO reconciliation.
. Validate end-to-end scenarios: P2P (MMFI), O2C (SDFI), full Asset Lifecycle, and period-end close in FI and CO.
. Document findings, root-cause analysis, applied solutions, and recommendations.

3) Technical Coordination Within the SAP Ecosystem

. Collaborate with ABAP resources to create functional specifications for RICEFW objects (reports, interfaces IDoc/BAPI, SmartForms/Adobe forms, enhancements/BAdIs/exits), and validate corresponding tests.
. Coordinate with Basis/Security on roles/authorizations, Fiori catalogs (if applicable), background jobs (e.g., AFAB, F110), transport management, and performance issues.
. Ensure correct operation of financial integrations (banking, treasury, einvoicing, external systems, if applicable) and alignment with AMS governance.

4) Documentation and Operational Compliance

. Maintain updated functional documentation: configurations (SPRO), test evidence, operational manuals, E2E flows, impact matrices, and service guidelines.
. Prepare documentation for audits (internal controls, SOX, if applicable) and support segregationofduties (SoD) reviews.
. Record recurrent solutions and best practices in the team's knowledge base (KEDB).

5) Support for Testing, Changes, and Releases

. Participate in SIT/UAT cycles for FI/CO/AA processes: design test cases, define master data, and validate acceptance criteria.
. Validate transports and functional deliverables during release cycles (ChaRM/SolMan, ServiceNow, Jira), ensuring operational continuity after changes.
. Provide support during postrelease stabilization, monitoring errors, reconciliations, and transactional behavior.

6) Continuous Improvement in the AMS Model

. Identify optimization opportunities in closing processes, reconciliations, AA lifecycle steps, CO allocations, and reporting (Fiori apps, Report Painter/Writer).
. Propose initiatives to improve stability, performance, and functional traceability (KPIs, standardization, reduction of manual effort).
. Contribute to automation, documentation strengthening, and operational efficiency activities.

Who You Are

Required Technical Knowledge

. SAP FI: GL, AP, AR, F110, F150, EBS, taxes/withholdings, period-end close, reconciliations.
. SAP CO: CCA, PCA, internal orders, allocation cycles (KSU/KSV), settlements (KO88/KO8G), budgeting, desirable COPA knowledge.
. SAP AA: asset classes, depreciation areas/keys, capitalization rules, acquisitions/retirements/transfers, revaluations, AA closing.
. S/4HANA Finance (preferred): Universal Journal, New Asset Accounting, Document Splitting, Business Partner, Fiori.
. FI-CO integrations with MM/SD: OBYC, account determination, tax/price conditions, GR/IR, and understanding of IDoc/BAPI interfaces.
. AMS/ALM tools: Solution Manager/ChaRM, ITSM (ServiceNow/Jira), advanced Excel, Query, Report Painter/Writer.
. Ability to read logs, traces, analyze documents, reconciliations basic understanding of SAP authorization concept.
. Familiarity with ITIL methodologies in AMS environments.

Soft Skills

. Clear communication with technical teams and business stakeholders.
. Strong functional diagnostic and analytical skills.
. High level of organization, precise documentation, disciplined followup.
. Collaborative teamwork and strong service orientation.
. Time management, prioritization, and delivery under pressure.
. Proactive mindset for continuous improvement.

Education and Certifications

. Bachelor's degree in Information Systems, Engineering, Accounting, Finance, or related fields.
. SAP Certification in FI, CO, or AA (preferred).
. ITIL Certification (preferred).

. Proven experience in SAP functional support within an AMS model.
. Handson experience with SAP FI/CO/AA and period-end closing processes. (3 years)
. Participation in stabilization projects, rollouts, or ECCS/4HANA migrations.
. Experience supporting audits/internal controls (preferred).

Working Model

. Availability for maintenance windows, month-end support, and afterhours support when required by the service.
. Ongoing interaction with global or multidisciplinary teams.
. Can operate remotely or in hybrid mode, depending on the service model oncall rotations as needed.

Language

. Spanish 100%

Being You

The Kyn in Kyndryl means kinship, which represents the strong bonds we have with each other, our customers and our communities. We focus on ensuring all Kyndryls feel included and we welcome people of all cultures, backgrounds, and experiences. Even if you don't meet every requirement, we encourage you to apply. We believe in growth, and we're excited to see what you can bring. At Kyndryl, employee feedback has told us that our number one driver of employee engagement is belonging. That sense of belonging - being a valued, respected, trusted member of the team - is fundamental to our culture and fueling great experiences for our customers. This dedication to welcoming everyone into our company means that Kyndryl gives you the ability to thrive and contribute to our culture of empathy and shared success. That's The Kyndryl Way.

What You Can Expect

Your career with us isn't just a job-it's an adventure with purpose. We offer a dynamic, hybrid-friendly culture that supports your well-being and empowers you to grow. Our Be Well programs are thoughtfully designed to support your financial, mental, physical, and social health-because we know that when you feel your best, you do your best.

From your very first day, you'll dive into impactful work that powers the systems our customers rely on every day. You won't just contribute-you'll make a difference, tackling meaningful projects that sharpen your skills and fuel your growth.

We're here to champion your journey. With powerful tools to chart your career path, personalized development goals aligned with your ambitions, and continuous feedback to keep you inspired and on track, you'll have everything you need to thrive and evolve. You'll develop in-demand skills to grow your career and achieve your ambitions with access to cutting-edge learning opportunities-from certifications with Microsoft, Google, and Amazon to coaching and hands-on experiences. And through it all, you'll be part of a culture that values empathy, restless learning, and a devotion to shared success.

We want you to thrive here-and we're committed to helping you do just that. Ready to make an impact Join us and help shape what's next.

Get Referred!

If you know someone that works at Kyndryl, when asked How Did You Hear About Us during the application process, select Employee Referral and enter your contact's Kyndryl email address.