The Opportunity
Join our Acceleration Center Manila and help shape the future of business for our diverse client portfolio across geographies and jurisdictions. You'll work at the heart of global teams across Advisory, Assurance, Tax and Business Services—solving real client challenges through connected collaboration. We'll help you grow your skills so you can go further. With hands-on learning, cutting-edge tools and an inclusive culture, this is your opportunity to do inspiring work that makes a difference—every day.
As a Salesforce QA Tester Senior Associate, you will play a pivotal role in enhancing the user experience of Salesforce applications, focusing on analyzing user needs and designing intuitive interfaces. Within our Commercial & Service Excellence practice, you will help clients optimize operational efficiency by implementing software solutions and providing training and support for seamless integration. As a Senior Associate, you will build meaningful client connections and learn how to manage and inspire others. You will navigate increasingly complex situations, growing your personal brand and deepening your technical skills. You are expected to anticipate the needs of your teams and clients, delivering quality solutions even when the path forward is unclear.
In this role at PwC Acceleration Center Manila, you will leverage your skills to respond effectively to diverse perspectives and needs, using a broad range of tools and methodologies to generate new ideas and solve problems. You will develop a deeper understanding of the business context and how it is evolving, interpreting data to inform insights and recommendations. Upholding professional and technical standards, you will contribute to achieving strategic objectives and optimizing user engagement and satisfaction.
Responsibilities
- Analyzing client needs to implement and support Salesforce solutions effectively
- Designing intuitive and user-friendly interfaces to enhance user experience
- Conducting requirements management and usability testing to optimize application functionality
- Leading user acceptance testing (UAT) to validate seamless integration of business applications
- Providing guidance and support to clients for improving user engagement and satisfaction
- Collaborating with teams to develop and deliver strategic objectives through Salesforce applications
- Utilizing critical thinking to break down complex concepts and inform insights
- Upholding professional and technical standards in alignment with firm guidelines
- Building meaningful client connections and managing relationships to anticipate needs
- Navigating complex situations to grow personal brand and deepen technical skills
What You Must Have
- At least a Bachelor's degree
- At least 4 to 8 years of experience
- Oral and written proficiency in English required
What Sets You Apart
- Preference for at least one of the following fields of study: Computer Graphics, Computer and Information Science, Graphic Design
- Demonstrating proficiency in Requirements Management and Usability Testing
- Utilizing User Acceptance Testing (UAT) to enhance project outcomes
- Navigating complex Salesforce Sales Cloud (CRM) environments
- Building meaningful client connections and anticipating their needs
- Developing a deeper understanding of evolving business contexts
- Upholding professional and technical standards consistently
