Salesforce QA/Tester Lead

Key Responsibilities:

• Creating and executing test plans: Develop comprehensive test plans that cover different aspects of Salesforce functionality.
• Designing test cases: Create detailed test cases based on requirements and use cases.
• Executing tests: Execute test cases, including functional, regression, and performance testing.
• Identifying and reporting defects: Document and report any defects found during testing, ensuring clear and actionable details.
• Collaborating with developers: Work closely with developers to resolve defects and ensure quality.
• Analyzing and interpreting test results: Analyze test results to identify trends and areas for improvement.
• Participating in test automation: Contribute to the development and implementation of test automation frameworks.
• Staying updated on Salesforce best practices: Keep up-to-date with the latest Salesforce features, tools, and methodologies.
• Mentoring and supporting team members: Provide guidance and support to other testers and developers on testing best practices.

Skills and Qualifications:

• Experience with Salesforce CRM: Familiarity with Salesforce Sales Cloud, Service Cloud, and/or other Salesforce modules.
• Understanding of testing methodologies: Knowledge of functional, regression, performance, and other testing types.
• Strong analytical and problem-solving skills: Ability to identify and resolve defects effectively.
• Excellent communication and collaboration skills: Ability to communicate effectively with developers, project managers, and other stakeholders.
• Knowledge of test automation tools: Experience with tools like Selenium, TestRail, or others.
• Experience with Agile methodologies: Understanding of Agile development processes and testing practices.
• Ability to work independently and as part of a team: Ability to manage workload effectively and contribute to team goals.
• Insurance domain experience is required