JD :
We are looking for experienced, self-motivated Senior Developer in our Salesforce.com practice. The Salesforce Sr. Developer will work with other Salesforce consultants, Sony businesses and technical teams to create unique customer solutions leveraging the full power of the Salesforce platform. This is a business facing role that will have responsibility for capturing and documenting requirements and specifications for custom components and interfaces, designing solutions in accordance to best practices, and working with the combined Sony business / Sony teams throughout the implementation of the Salesforce solution.
Responsibilities
- Implementation of customer Salesforce solution projects that involve the Sales Cloud (CRM), Service Cloud, Custom Cloud and/or integrations to ensure scope and customer expectations are met
- Work with customer management, customer subject matter experts (SMEs) and or information technology personnel to complete Salesforce implementation tasks, as required
- Provide project and technical leadership for key Salesforce implementation projects
- Possess a strong understanding of business operations
- Establish and maintain Salesforce implementation standards
- Advise on a variety of broad questions and concerns from customer management regarding project requirements, documents need, technical standards, and conditions communicate the status of requests and determines the feasibility of projects documents findings and actions
- Deliver results working with team, business teams, and cross functional teams
- Provide support to current Sony business within agreed upon service levels
- Ability to advise clients and recommend when to use declarative code vs custom code using Visualforce and Apex
- Interpret and apply Sony policies and procedures and applicable laws, rules, and regulations ensure compliance with these areas
Required Qualifications
- 6+ years of relevant Salesforce experience in a small, medium or large organization
- Proven experience with Visualforce, APEX, LWC, Aura Component Framework, API Programming.
- Mobile experience using Salesforce1 Platform preferred
- Proven experience taking highly conceptual business need and translate into a solution that can be effectively implemented
- Experience with product development life cycle and software testing, which includes devising unit test plans, creating unit test cases, establishing unit testing protocols and appropriate testing environments, coordinate and execute software testing
- Experience with declarative solutions including creation of workflows, approvals, flows etc.
- Demonstrated ability to build relationships with various roles at all levels in the organization
- Demonstrated ability to capture business requirements, translate those requirements to technical/business solution options, and be able to communicate those effectively back to the customer, both from a technical aspect and from a business aspect.
- Strong oral and written communication skills
- Strong teamwork skills
- Strong customer services skills focusing on customer success
- Strong organizational and planning skill Preferred Qualifications
- 3+ years of experience implementing Sales and/or Customer Service projects
- Experience with Change Sets, or experience in CI/CD.
- Gather user and system requirements as use cases.
- Experience with custom integration
- Experience with source control management (Metadata, ANT, Git or CI)
- Business process capture and automation in Salesforce
- Solved Salesforce problems and recommended solutions
- Facilitated business processes capture across multiple departments
- Bachelor's degree in BE, MCA or equivalent.
- Salesforce certifications PD1, PD2, Admin
