Salesforce B2C Commerce

 As a Solution Engineer Marketing & Cookie Consent you immerse yourself in a collaborative agile squad of product architects and Marketing Technology geeks.

• Execute seamless integration of the OneTrust and Google Analytics Consent Mode marketing consent solution into the existing systems and platforms of the client.

• Implement marketing and cookie consent for both eCommerce B2B platforms and B2C platforms.

• Secure different levels of consent for B2B eCommerce Orders/Transactional information and Marketing.

• Build eCommerce/B2B preference centers.

• Design the implementation to be scalable and adaptable to future growth and changes in the marketing and regulatory landscape.

• Forge relationships globally to enhance solution maturity, both technically and business-wise.

• Ensure compliance, by liaising with legal and privacy departments all over the world, with international data protection regulations, such as GDPR, CCPA, and other relevant standards.

• Customize and design branded consent forms aligned with the company's identity, ensuring a positive and regionally adaptable user experience.

• Manage granular consent preferences, allowing for specific permissions related to diverse marketing activities.

• Establish automated workflows for the entire consent lifecycle, including initial collection, renewal, and withdrawal processes.

• Generate insightful reports and analytics to track and analyze consent data, supporting data-driven marketing decisions.

• Implement a user-friendly opt-out mechanism, empowering consumers and B2B customers to modify or withdraw consents effortlessly.

• Conduct continuous monitoring of regulatory changes and update the consent solution to ensure ongoing compliance.

• Provide comprehensive training sessions for employees involved in consent management processes.

• Offer dedicated support channels to address issues and maintain smooth operation of the OneTrust solution.

• Tackle data architecture, ensuring seamless data flows for enhanced journeys, and identify opportunities for process and technology improvements that have direct business impact.

• Your role involves planned governance and planning for solution and capability maturity, continually assessing people, processes, and technology- the operating model for sustained excellence.

• You are able to zoom out and view the solution as part of the wider D&T architecture to plan ahead in terms of technology and data architecture.

• Willingness to learn and acquire certification (offered by client) in OneTrust consent.

Must have skills:

OneTrust (marketing & cookie consent implementation)

Integration into Salesforce B2B & B2C platforms (eCommerce)

Consent lifecycle management (collection, renewal, withdrawal workflows)

Customization of consent forms / UX adaptation

Data privacy compliance (GDPR, CCPA, global regulations)