Enterprise Salesforce Flows Supporting Large-Scale CRM Operations
Enterprise CRM environments rely on Salesforce professionals who can optimize automation, stabilize workflows, and improve operational efficiency at scale. The Salesforce Admin strengthens business-critical CRM operations through advanced Salesforce Flows, QA testing, troubleshooting, and automation support. Through Emapta, access a long-term global career, premium benefits, and a top 1% employee experience designed for high-performing Salesforce professionals.
Job Overview
Employment type: Project-based (6 months)
Shift: Night shift, Weekends Off
Salary: Up to PHP 80,000
Work setup: Temporary WFH - Metro Manila (Quezon City/Ortigas/Makati/Alabang), Baguio, and Pampanga
Exciting Perks Await!
- Day 1 HMO coverage with free dependent
- Competitive Salary Package
- Night differential pay to maximize your earnings
- Temporary WFH arrangement
- Prime office location in Metro Manila, Baguio, and Pampanga (Conveniently accessible by PUVs, with nearby restaurants and banks)
- Fixed weekends off
- Emapta customized laptop with extra monitor
- Salary Advance Program through our banking partner (Eligibility and approval subject to bank assessment. Available to account holders with minimum of 6 months company tenure.)
- Unlimited upskilling through Emapta Academy courses (Want to know more Visit: https://emapta.com/training-calendar/)
- Free 24/7 access to our office gyms (Ortigas and Makati) with a free physical fitness trainer!
- Exclusive Emapta Lifestyle perks (hotel and restaurant discounts, and more!)
- Standard government and Emapta benefits
- Total of 20 annual leaves to be used on your own discretion (including 5 credits convertible to cash)
- Fun engagement activities for employees
- Mentorship and exposure to global leaders and teams
- Career growth opportunities
- Diverse and supportive work environment
The Qualifications We Seek
- 3-5 years of hands-on experience in Salesforce administration, CRM operations, systems support, or business applications support, including Salesforce Flows, workflow automation, user management, configurations, permissions, validation rules, and system enhancements
- 2-3 years of QA and testing experience, including test case creation, UAT support, regression testing, release validation, and defect tracking
- Experience working in Agile, Scrum, or Sprint-based environments is highly preferred
- Ability to support CRM workflows, operational processes, and continuous system improvements
- Experience managing Salesforce data imports, exports, cleansing, deduplication, and overall data integrity
- Proven experience building, optimizing, and troubleshooting Salesforce Flows, approval processes, and automation workflows
- Strong background in troubleshooting system issues, resolving user concerns, and supporting deployments and enhancements
- Strong accountability, responsiveness, and commitment to operational support and deliverables
- Background in enterprise, consulting, or fast-paced environments is an advantage
- Capable of managing multiple priorities and stakeholder requests in fast-paced, cross-functional environments
- Must be amenable to a project-based setup and permanent night shift schedule
Your Daily Tasks
- Perform Salesforce configuration and administration tasks, including dashboards, reports, custom fields, validation rules, workflow rules, permissions, views, and automation enhancements
- Maintain and improve CRM data quality, workflow efficiency, and operational processes within Salesforce
- Review functional requirements and technical specifications to create test plans, testing scenarios, and detailed test cases
- Provide Tier 1 Salesforce support, including troubleshooting issues, replicating errors, resolving user requests, and escalating complex concerns when necessary
- Conduct user acceptance testing (UAT), QA validation, and regression testing within Salesforce environments
- Track, document, and coordinate resolution of system bugs and defects with technical teams
- Support ongoing system improvements, user support initiatives, and process optimization activities across Salesforce operations
- Support release activities, change management processes, and preparation of user documentation or training materials
Join the Top 1% Talent. A better career. A better life.
Welcome to Emapta Philippines: home to professionals who choose growth, balance, and impact. Recognized as one of HR Asia's Best Companies to Work For in Asia 2025 and a finalist in the 2026 Inspiring Workplaces Awards Asia, Emapta offers more than opportunities -- it provides a career environment where people thrive. Collaborate with global teams, build meaningful expertise, and grow in a culture that prioritizes both performance and well-being.
Apply now and experience the difference!
