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  • Posted 2 months ago
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Job Description

Qualifications

  • Atleast Highschool graduate with relevant experience in Sales, Retail, and Leadership
  • With at least 2 years of experience in retail sales and at least 1 year of leadership or team-leading experience
  • Strong sales, customer service, communication, and interpersonal skills
  • Proven ability to lead, motivate, and coach a sales team to achieve targets
  • Customer-focused with strong problem-solving and decision-making abilities
  • Knowledge of furniture, home furnishings, and interior design is an advantage
  • Proficient in preparing sales reports and monitoring team performance
  • Willing to work in a fast-paced showroom environment, including weekends and holidays as needed

Key Responsibilities

  • Achieve individual sales targets while contributing to overall showroom sales goals
  • Lead, guide, and support Sales Associates in achieving individual and team sales targets
  • Welcome and assist customers by providing product recommendations based on their needs and preferences
  • Develop and maintain strong product knowledge of furniture collections, features, and showroom offerings
  • Monitor daily sales activities and ensure excellent customer service standards are consistently maintained
  • Conduct product knowledge coaching and on-the-job training for Sales Associates
  • Support the implementation of sales programs, promotions, and marketing initiatives
  • Build and maintain positive customer relationships to encourage repeat business and referrals
  • Handle customer concerns and coordinate with management for proper resolution when necessary
  • Ensure showroom displays are clean, organized, visually appealing, and compliant with company standards
  • Monitor attendance, productivity, and overall performance of assigned sales staff
  • Prepare and submit sales performance updates, customer feedback, and other required reports
  • Ensure compliance with company policies, procedures, and showroom standards
  • Act as the person-in-charge of the showroom during the absence of the Sales Supervisor

More Info

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Key Skills