Sales Support Analyst

As a Sales Support Analyst, you will be a key operational resource supporting our Sales Representatives/Expense Advisors. You'll handle essential functions such as data analysis, vendor/member coordination, onboarding, and process execution, ensuring efficiency, cost savings, and client satisfaction.

If you're energized by solving problems, working with data, and managing multiple projects in a fast-paced environment, this role is for you!

Hours: Monday-Friday, 9pm-6am PHT (9am-6pm US EST)

Type: Full-Time, In-Office

Role and Responsibilities:

• Conduct data research, entry, standardization, and analysis.

• Analyze spend across multiple product/service categories.

• Identify and assess vendors, contracts, and cost-saving opportunities

• Liaise with sales reps/expense advisors, vendors & other stakeholders.

• Assist with new member onboarding, rostering, vendor account setup, contract activations, processing credit applications, and price activations.

• Prepare and process all necessary documentation for member requests.  

• Submit contract activations through vendor/GPO portals and track the progress till completion.

• Manage workflows and requests through Salesforce CRM.

• Troubleshoot and resolve issues associated with rostering, vendor accounts, pricing/contract discrepancies. 

• Prepare analysis, presentation files, and reports.  

• Manage, track & execute specialized projects.

• Regular reporting to managers, sales reps/expense advisors & directors.

• Perform any other duties assigned to support the sales operations.

Required Skills/Abilities:

• 2–4 years of experience (Preferred)

• Strong attention to detail, analytical & problem-solving skills.

• Advanced Excel skills – including formulas, pivot tables, and data analysis, with 2 years of experience working on data files (Preferred). 

• Ability to identify issues and trends. 

• Ability to multitask across various projects, tasks & cases.

• Ability to manage competing priorities in a dynamic, fast-paced setting.

• Familiarity with Salesforce is a plus.

• Proficient in Microsoft Office Suite, mainly Excel.

• Strong communication skills, both verbal and written.

• Experience in night-shift roles (Preferred)

Benefits:

• Highly competitive salary with incentives

• Comprehensive benefits package

• Supportive and collaborative team environment

• Opportunities for career development and advancement