Sales Specialist

Company Description Softype, Inc. is a global provider of cloud business automation solutions and enterprise consulting services for organizations of all sizes. With offices in the United States, Mexico, Philippines, and India. Softype supports clients across diverse regions and industries. More information about Softype's services and culture is available at https://softype.com/.

Role Description The Sales Specialist is a full-time hybrid role based in NCR, Manila or Cebu, Philippines. Candidates must have mobility. This role is responsible for identifying and qualifying new business opportunities, managing the sales cycle, and presenting cloud business automation solutions that address client needs. Daily activities include conducting prospect outreach, delivering product demonstrations, preparing proposals, and maintaining accurate records in the CRM system. The Sales Specialist collaborates with consulting and support teams to ensure a consistent customer experience and supports existing clients through follow-up, upsell, and cross-sell initiatives. The role also involves participating in sales training, staying current on product updates, and contributing to continuous improvement of sales processes.

Qualifications

• Strong communication skills, including clear presentation, active listening, and the ability to explain technical concepts in accessible terms.
• Customer service and client relationship management skills to build trust, respond to inquiries, and resolve issues promptly.
• Proven sales skills, including prospecting, negotiation, closing, and meeting or exceeding sales targets.
• Experience in training or coaching clients or colleagues on products, solutions, or best practices.
• Sales management or pipeline management skills, including forecasting, reporting, and using CRM tools effectively.
• Familiarity with cloud-based business or ERP solutions and interest in technology-driven process improvement.
• Ability to work in a hybrid environment, manage time independently, and coordinate with global teams across time zones.
• Bachelor's degree in Business, Marketing, Information Systems, or a related field, or equivalent professional experience.
• Professional proficiency in English; additional languages are an advantage.
• Prior experience in B2B sales or consulting, especially in software, SaaS, or business automation solutions, is preferred.