Sales Outreach Specialist

**PLEASE CAREFULLY READ ALL THE DETAILS BEFORE APPLYING***

Job Title: Sales Outreach Specialist

Rate: PHP 267.85 per hour

Work Type:

• Remote/WFH
• Part-time - starting at 20 hours per week and scalable as needed

Working Hours: TBD (Usually US Hours/Night shift)

Start Date: TBD

JOB OVERVIEW:

The Sales Outreach Specialist will support the company's business development efforts by researching prospective organizations, initiating outbound communication, qualifying potential opportunities, and scheduling appointments for senior members of the sales team. The role will initially focus on reaching decision-makers within schools, after-school programs, and other education-related organizations through phone calls, email, and other approved outreach channels.

The ideal candidate is a confident and personable sales professional with impeccable oral and written comprehension skills. The candidate must be able to understand detailed instructions, prospect responses, business needs, objections, and subtle conversational cues accurately. In addition to prospecting and appointment setting, the specialist may occasionally conduct discovery calls independently and must have successful prior experience leading these conversations, identifying prospect needs, qualifying opportunities, and determining appropriate next steps.

JOB ROLE & RESPONSIBILITIES:

• Research prospective schools, after-school programs, education providers, and other target organizations.
• Identify appropriate decision-makers and verify their contact information.
• Review each organization's programs, needs, location, and other relevant details before beginning outreach.
• Conduct outbound calls, emails, and other approved outreach activities.
• Introduce the company's products and services clearly, accurately, and professionally.
• Ask appropriate qualifying questions to understand the prospect's needs, priorities, authority, timing, budget considerations, and potential fit.
• Build rapport with educators, administrators, program directors, and other prospective customers.
• Listen carefully to prospect responses and accurately interpret their needs, concerns, questions, objections, and level of interest.
• Respond to basic questions about the company's programs, products, and services using approved information and sales materials.
• Generate interest and schedule qualified appointments, presentations, or discovery calls for senior sales team members.
• Conduct initial discovery calls when assigned.
• Lead structured discovery conversations to uncover the prospect's current situation, goals, challenges, requirements, decision-making process, and expected timeline.
• Ask thoughtful follow-up and probing questions based on the information shared by the prospect.
• Determine whether an opportunity meets the company's established qualification criteria.
• Clearly summarize discovery-call findings, risks, objections, needs, and recommended next steps for the senior sales team.
• Escalate complex, technical, contractual, or pricing questions to the appropriate team member.
• Conduct timely and persistent follow-ups with interested and unresponsive prospects.
• Nurture leads that are not immediately ready to schedule a meeting or make a purchasing decision.
• Maintain accurate and complete prospect, contact, activity, discovery, and follow-up records in HubSpot.
• Update lead stages, notes, tasks, appointments, qualification details, and outcomes promptly.
• Follow established outreach scripts, discovery frameworks, campaign messaging, qualification criteria, and sales processes.
• Personalize outreach based on the prospect's organization, responsibilities, and potential needs.
• Support targeted outreach campaigns for specific geographic areas or customer segments.
• Coordinate with the sales and marketing teams regarding campaign results, common objections, prospect feedback, and opportunities for improvement.
• Track outreach activity, conversations, qualified leads, completed discovery calls, appointments, and other assigned performance metrics.
• Prepare regular reports on campaign progress and sales activity.
• Assist with basic marketing coordination, lead database maintenance, campaign preparation, and social media activities when needed.
• Participate in product training, sales coaching, campaign reviews, and team meetings.
• Develop sufficient product knowledge to represent the company accurately and confidently.
• Perform other sales, outreach, and marketing-related responsibilities reasonably connected to the role.

JOB REQUIREMENTS:

• Bachelor's degree in Business Administration, Marketing, Communications, Education, or a related field is preferred.
• At least 2 years of successful experience in outbound sales, business development, lead generation, telemarketing, appointment setting, or a similar role.
• The ability to understand the STEM Sports offering
• Demonstrated successful experience conducting discovery calls, qualification calls, or consultative sales conversations.
• Proven ability to uncover business needs, pain points, objectives, decision criteria, and timelines through effective questioning.
• Experience conducting prospect research and identifying relevant decision-makers.
• Experience communicating with prospective customers through phone calls and email.
• Excellent spoken and written English communication skills.
• Impeccable oral and written comprehension skills.
• Ability to understand detailed instructions, processes, product information, and business terminology accurately.
• Ability to fully understand prospect responses, including complex explanations, objections, indirect concerns, and changes in conversational direction.
• Ability to retain important information, connect details shared during a conversation, and ask relevant follow-up questions.
• Strong active-listening skills and the ability to avoid relying solely on scripted questions.
• Ability to distinguish between general interest and a genuinely qualified sales opportunity.
• Ability to accurately summarize conversations and document the prospect's actual needs without misinterpretation or omission.
• Ability to speak confidently, clearly, and professionally with decision-makers.
• Strong questioning, relationship-building, objection-handling, and lead qualification skills.
• Ability to guide a discovery call while allowing the prospect sufficient time to explain their situation and priorities.
• Ability to understand a prospect's organization and personalize outreach accordingly.
• Experience managing prospects, activities, notes, and follow-ups in a CRM.
• Working knowledge of HubSpot or a comparable CRM platform.
• Strong organizational and time-management skills.
• Ability to manage a consistent volume of outreach and follow-up activities.
• Comfortable working toward measurable targets such as calls, conversations, qualified leads, discovery calls, and scheduled appointments.
• Ability to handle objections, rejection, and unanswered outreach professionally.
• Strong attention to detail when researching prospects and maintaining CRM records.
• Ability to work independently while following established scripts, processes, discovery frameworks, and brand guidelines.
• Willingness to learn educational products, customer segments, and relevant industry terminology.
• Familiarity with the United States education market, schools, after-school programs, or educational products is preferred.
• Experience supporting marketing campaigns or business social media accounts is an advantage.

Preferred Certifications:

• HubSpot Sales Hub Software Certification
• HubSpot Inbound Sales Certification
• HubSpot Digital Marketing Certification
• HubSpot Social Media Marketing Certification
• Certified Inside Sales Professional or a comparable sales certification
• Relevant training or certification in consultative selling, discovery calls, lead qualification, lead generation, or customer relationship management

Why Work with Gabtech Global, LLC

At Gabtech Global, we are committed to supporting our consultants and creating an environment where people can grow and succeed.

We uphold our core values:

• EXTRA MILE: We do more than what's expected of us.
• RELIABLE: We do what we say we'll do. No follow-ups are needed.
• TEAM PLAYER: We collaborate with each other to achieve our goals.
• GENUINE CARE: We do what we do because we want to, not because we have to.
• HUNGRY TO LEARN: We strive to be better every day.