Job Description
Join a High-Performance Culture That Drives Innovation and Excellence
At
Vertiv, we don't just hire talent
we cultivate leaders who drive innovation and engage teams to push the limits of what's possible. As a global leader in
critical digital infrastructure, we are scaling up to meet the demands of
AI, data centers, and next-gen technologyand we need bold, high-performing individuals like YOU to take us to the next level.
Why Vertiv
- High-Performance Culture: We empower you to think big, execute with excellence, and deliver impact. Our performance-driven mindset rewards those who challenge the status quo and drive meaningful change. Over 50 CEO Awards are given annually to recognize top talent moving the needle forward.
- Leadership Without Limits: Leadership at Vertiv goes beyond just titlesit's about accountability, trust, and ownership. Our leaders engage and drive with collaboration, innovation, and customer-centric thinking, setting the foundation for an action-focused culture.
- Limitless Growth & Learning: We believe in continuous development. Whether through rotational programs or high-impact projects, you'll have the opportunity to expand your expertise and grow your career.
- A Place for Everyone: Our commitment to Inclusion ensures that all employee's unique strengths and perspectives are valued. Your voice matters, your growth is prioritized, and your success is celebrated.
Job Summary
This position is responsible for enhancing the customer experience and relationships and provide Sales support by overseeing significant sales order volume (50M) with Global Strategic Accounts.
The Coordinator must maintain balance between corporate policy/procedures and customers needs. It includes providing an exceptional level of customer service to all Vertiv Sales Representatives and Factory Direct Offices (FDOs).
Job Responsibilities
- Reviews purchase orders all Vertiv product orders within the required turnaround time of not exceeding 24 hours.
- Reviews CPQ quote to ensure accuracy of order versus submitted PO.
- Processes after-invoice adjustments in a prompt manner to avoid unnecessary credit hold to customers.
- Generate proforma invoice and Order Acknowledgement as requested.
- Processes Return Materials Authorization in a prompt manner to avoid unnecessary credit hold to customers.
- Performs any reporting activity or task assigned by immediate supervisor as needed, or in fulfillment of and in relation to essential functions.
- Performs milestone billing on Project Orders based on assigned Global Strategic account.
- Ensures Order-to-Cash processes are completed efficiently.
Qualifications & Skills
- Bachelor's degree in Business Administration, Supply Chain, Engineering, or a related field preferred.
- Minimum 35 years of relevant experience in order management or operations support in an engineering or manufacturing environment.
- Strong functional expertise in order processing systems and ERP tools (e.g., Oracle, SAP).
- Proficient understanding of Bills of Materials (BOM), configuration management, and change control processes.
- Demonstrated analytical thinking and problem-solving abilities with a high attention to detail.
- Effective communication skills with the ability to collaborate across multiple departments and levels.
- Ability to handle multiple priorities in a fast-paced, deadline-driven environment.
- Experience working in a back-office or shared service model is a plus.
The successful candidate will embrace Vertiv's Core Principals & Behaviors to help execute our Strategic Priorities.
OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion.
OUR STRATEGIC PRIORITIES
- Customer Focus
- Operational Excellence
- High-Performance Culture
- Innovation
- Financial Strength
OUR BEHAVIORS
- Think Big and Execute
- Act With Urgency
- Own It
- Drive Continuous Improvement
- Promote Transparent and Open Communication
- Learn and Seek Out Development
- Foster a Customer-First Mindset
- Lead by Example
About The Team
Work Authorization
No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.
Equal Opportunity Employer
We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability.
