Job Title: Sales Operations Manager
Company: Woofy (Condo-Based Internet Provider)
Location: Metro Manila (office-based with some field exposure)
Responsibilities
- Own and improve sales performance reporting for teams, managers, and agents.
- Work with BI to simplify dashboards and reports into a clear set of KPIs (new sales, renewals, renewal efficiency, productivity per rep/site, etc.).
- Help design and maintain tools and processes used daily by the sales teams (OKR dashboards, daily sales reports, clock-in/attendance, installation scheduling).
- Support Sales and senior leadership on quotas, incentives, and commission changes, including simple what-if analyses.
- Use system data (sales logs, clock-ins, Viber activity) to flag attendance/productivity issues and support investigations when needed.
- Partner with Sales Managers to improve site coverage, deployment, and basic sales routines (daily huddles, weekly reviews).
- Help build and eventually lead a small Sales Ops team and promote a culture of practical, front-line-oriented analytics.
Qualifications
- 36 years total experience, including:
- At least 2 years in Sales Ops / RevOps / Commercial or Business Analytics, and/or
- Experience working closely with field sales teams (telecom/ISP/FMCG/field distribution preferred).
- Strong Excel/Google Sheets skills (pivots, lookups, basic modelling).
- Experience creating simple, actionable reports for non-technical managers.
- Comfortable working with transaction and operational data from multiple sources.
- Clear communicator; able to explain metrics and processes in plain language.
- Willing to be hands-on initially and grow into a manager role.
- Background in telecom, ISP, BPO, FMCG, or other high-intensity sales environments.
- Exposure to BI tools (e.g., Power BI, Tableau).
- Experience with attendance/clock-in systems or route/coverage planning.
- Some people-management or mentoring experience.
