Sales Operations Director (Manila)

Role summary

We are hiring a Sales Operations Director based in Manila to lead day-to-day

operations across multiple business lines, with a strong emphasis on sales

execution and customer support operations. This role reports directly to the BU

Head.

Responsibilities

Own day-to-day operational execution across multiple business lines,

including Sales and Support.

Lead and develop large teams (historical experience managing 100+ person

organizations).

Build operating rhythms and performance management systems (weekly

scorecards, pipeline hygiene, QA/coaching loops, capacity planning).

Partner closely with the BU Head to translate strategy into execution, and

remove operational bottlenecks.

Implement and continuously improve an AI-native sales operations stack

(tools, workflows, automation, enablement).

Minimum qualifications

5+ years of relevant leadership experience.

Proven experience managing 100+ person teams.

Experience overseeing sales + support operations and multiple business

lines.

Based in Manila (or able to work Manila hours) with strong cross-functional

collaboration skills.

Preferred qualifications

Strong background in selling into the U.S. market, or operating within U.S.

companies, preferably software or AI companies.

Demonstrated track record driving outcomes in the U.S. market (pipeline,

bookings, retention, CSAT).