Sales Operations Analyst

. Design and refine KPI frameworks and incentive schemes for the BD team, ensuring alignment with business priorities and sales objectives.

. Track and analyze BD team performance against KPIs, identify performance gaps and trends, and provide actionable insights to management.

. Manage periodic incentive calculations and payout processes, ensuring accuracy and timely completion.

. Develop and maintain performance reports and dashboards to support regular business reviews and management decision-making.

. Evaluate the effectiveness of existing KPI and incentive structures and recommend improvements where needed.

. Partner closely with BD, Finance, HR, and other relevant teams on target setting, incentive policies, and performance management.

. Support other Sales Operations initiatives aimed at improving BD productivity and operational efficiency.

. Bachelor's degree in Business, Finance, Economics, Analytics, or a related field.

. Relevant experience in Sales Operations, Business Operations, Business Analytics, Commercial Planning, or similar roles.

. Strong analytical skills and proficiency in Excel/Google Sheets experience with SQL or BI tools is a plus.

. Strong attention to detail, particularly when handling performance data and incentive calculations.

. Good stakeholder management and communication skills, with the ability to work effectively across different functions.

. Structured, analytical, and comfortable working in a fast-paced environment.

. Experience in food delivery, e-commerce, or other platform-based businesses is a plus, but not required.