About WhiteCrow
We are global talent research, insight, and sourcing specialists with offices in the UK, USA, Singapore, Malaysia, Hong Kong, Dubai, and India. Our international reach has helped us to understand and penetrate specialist markets at a global level. In addition to this, our service is also extended to complement our client's in-house talent acquisition teams.
About our client
Our client is a global leader in sustainable climate solutions, helping reduce carbon emissions and improve energy efficiency across commercial, industrial, residential, and refrigeration sectors. They tackle global challenges like climate change and energy demand through innovations in low-impact refrigerants and efficient heating, cooling, and cold chain systems.
With 18,000 employees across 40+ countries, they combine global reach with local expertise. Backed by over 200 million installations, their industry-leading brands deliver reliable, scalable solutions. Their commitment to innovation and sustainability makes them a trusted partner worldwide.
As a Sales Operation Analyst, you will be responsible for...
- Support performance analysis: Assisting in conducting in-depth analysis across sales representatives, segments and territories.
- Helping in identify trends, pinpoint growth opportunities and diagnose execution gaps to support data-driven improvements.
- Assisting with compensation planning: Collaborating with sales operations, leadership and compensation teams.
- Helping gather data and providing analysis for incentive and compensation plans that align with strategic goals and recognize high performance.
- Contributing to quota planning: Supporting quota planning and development processes.
- Helping with data reviews to ensure transparent and equitable business goals that reflect current market realities.
- Maintaining data hygiene: Assisting in establishing and following protocols for data accuracy, consistency and security to support trustworthy decision-making across the commercial organization.
- Providing dashboard and reporting support: Contributing to the design, building and maintenance of advanced dashboards and reports.
- Ensuring sales teams and senior leadership have access to actionable intelligence for business decisions.
- Supporting market research efforts: Helping conduct customer, market and competitor research.
- You will assist in generating timely insights that guide commercial strategies and position company for long-term growth in a competitive market.
- Assisting with win/loss analysis: Helping analyze deals won and lost to provide strategic insights on pricing.
- Supporting identifying drivers of sales outcomes and share recommendations for competitive approaches and sustainable growth.
- Aiding in forecast planning: Working with business leaders to support and improve sales forecast planning.
- Assisting in integrating performance metrics, pipeline insights and external market trends to inform resource allocation.
What you already have...
- Relevant educational background in data analytics, sales, revenue operations, marketing, finance, or a related field, including hands-on experience through coursework, projects, or internships.
- Exceptional analytical skills with the ability to solve complex problems using clear and actionable data while translating into actionable business insights
- Excellent communication skills, with the ability to clearly present data insights and recommendations to cross-functional teams and business leaders
- Advanced Microsoft Excel skills, including experience with formulas, pivot tables, data modeling, and large dataset analysis
- Strong organizational and project management skills, with the ability to manage multiple priorities and deadlines in a fast-paced environment
- Deep commitment to ownership, continuous learning and taking proactive steps to improve business outcomes.
