Role Overview
The Sales Officer is responsible for driving sales revenue through active prospecting, client engagement, and closing of group, corporate, and individual bookings. The role is highly execution-focused, supporting the achievement of sales targets while delivering excellent customer experience aligned with SuperPark brand values.
Sales & Business Development
- Actively identify, research, and contact prospective clients including corporate accounts, schools, organizations, and individual group bookings.
- Generate new sales leads through outbound calls, emails, site visits, partnerships, and networking.
- Promote SuperPark products and packages including group bookings, birthday parties, corporate events, and team-building activities.
- Prepare and present sales proposals, quotations, and customized packages based on client needs.
- Close sales deals and ensure proper documentation, contracts, and payment coordination.
- Meet or exceed individual and team sales targets on a daily, weekly, and monthly basis.
Account Management & Client Relations
- Build and maintain strong relationships with new and existing clients to encourage repeat bookings and long-term partnerships.
- Act as the primary point of contact for assigned accounts from inquiry to post-event follow-up.
- Conduct site tours and presentations to potential clients.
- Ensure client requirements are properly endorsed to Operations and other internal teams.
- Handle basic client concerns professionally and escalate issues when necessary.
Sales Execution & Reporting
- Maintain accurate and updated sales pipelines, client databases, and booking trackers.
- Prepare regular sales reports including lead status, closed deals, and revenue performance.
- Monitor competitor activities, pricing, and market trends and provide insights to management.
- Support forecasting and sales planning activities as required by the Sales Manager.
Coordination & Support
- Coordinate closely with Marketing for promos, campaigns, and lead generation initiatives.
NOESCA
- Work with Park Operations to ensure smooth execution of booked events and group activities.
- Assist during on-ground events, activations, and sales booths when required.
- Ensure compliance with company policies, pricing guidelines, and brand standards.
Customer Experience
- Ensure a positive customer journey from initial inquiry to post-visit follow-up.
- Represent the SuperPark brand professionally in all client interactions.
- Encourage feedback and identify opportunities to improve customer satisfaction and sales conversion.
Values & Behavior
- Demonstrate SuperPark values in all interactions with clients and internal teams.
- Be proactive, results-driven, and accountable for individual sales performance.
- Maintain a collaborative and positive attitude within the team.
Skills & Experience Required
- Willing to work at SuperPark in McKinley Hills, Taguig.
- Bachelor's degree in Business, Marketing, Hospitality, or related field preferred.
- At least 1-2 years of experience in sales, customer service, or account management.
- Strong communication, negotiation, and presentation skills.
- Goal-oriented with the ability to work independently and manage time effectively.
- Comfortable with outbound selling, client meetings, and follow-ups.
- Familiarity with local market and B2B/B2C sales is an advantage.
- Willing to work flexible hours as required by sales activities and events.
