Sales & Marketing Administrator

Key Responsibilities

• Provide day-to-day administrative and coordination support to the Sales & Marketing team.
• Handle and follow up on enquiries from customers, property agents and sales agencies.
• Maintain accurate records of sales enquiries, customer information, bookings and sales activities.
• Prepare and manage sales-related documents, correspondence, reports, presentations and other administrative materials.
• Assist with property bookings, sales documentation and follow-up on outstanding documents.
• Coordinate with property agents, agencies, consultants and internal departments on sales-related matters.
• Assist in arranging property viewings, appointments, sales meetings and project-related activities.
• Support property launches, exhibitions, roadshows, events and other sales and marketing activities.
• Assist in preparing and coordinating marketing materials, brochures, advertisements and project information.
• Maintain and update project and marketing information across relevant platforms and materials.
• Prepare regular sales reports, activity reports and other management reports as required.
• Liaise with customers and relevant internal departments to follow up on requests and outstanding matters.
• Coordinate with external vendors, marketing agencies and service providers on marketing and administrative matters.
• Maintain proper filing and documentation of sales, marketing and customer records.
• Provide general administrative support to the Sales & Marketing Department.
• Perform other duties and ad-hoc assignments as assigned by Management.

Requirements

• Diploma or equivalent qualification in Business Administration, Marketing, Property, Real Estate or a related discipline.
• 1-3 years of relevant experience in sales administration, property sales, real estate or marketing support.
• Experience in property sales administration or residential property sales is preferred.
• Familiarity with property sales processes, including customer enquiries, viewing appointments, bookings and sales documentation will be an advantage.
• Good communication and interpersonal skills, with the ability to liaise effectively with customers, agents and internal stakeholders.
• Strong administrative, coordination and organisational skills.
• Meticulous, detail-oriented and able to manage multiple tasks and deadlines.
• Proficient in Microsoft Office, particularly Excel and Word.
• Able to work independently as well as in a team.
• Candidates with strong sales administration experience but without direct property-sector experience may also be considered.