Sales Manager

Company Description

TVS Supply Chain Solutions (TVS SCS), part of the TVS Mobility Group, is a leading integrated supply chain solutions provider and a pioneer in the outsourced logistics industry in India. With over 20 years of expertise, TVS SCS manages complex supply chains across various global and domestic sectors through tailored, technology-driven solutions. Headquartered in India, the company operates internationally with a workforce of approximately 17,000 professionals. TVS SCS emphasizes trust, value, and service, reflecting its rich heritage and strong brand ethos. It takes pride in its innovative approach and commitment to offering superior services to multinational businesses, government departments, and enterprises worldwide.

Role Description

This is a full-time role for a Sales Manager based in Makati City, Metro Manila, Philippines, with the flexibility to work remotely on certain days. The Sales Manager will oversee building and nurturing client relationships, meeting sales targets, and identifying new business opportunities. Day-to-day responsibilities include sales strategy development, market analysis, client acquisition, leading contract negotiations, and collaborating with cross-functional teams to ensure the delivery of excellent supply chain solutions. This role also entails preparing sales reports and forecasts to drive business decisions.

Responsibilities

• Develop and implement sales development strategy considering TVS SCS capabilities, trade lanes and business plan to meet or exceed assigned sales targets.
• Identify and jointly develop differentiators with internal stakeholders that will increase our new customer acquisitions and retentions e.g. IV specialisations and solutions, etc.
• Identify and win new customer opportunities by developing a strong pipeline and executing the opportunity win plan well.
• Establish and manage network of customer contacts in order to build relationships and trust between TVS SCS and the customer at various levels.
• Drive strategies to establish value-creating partnerships with customers.
• Transform discussions of potential opportunities into actionable future plans with customers.
• Maintain optimal sales volume, product mix, and selling price by keeping current with supply and demand, changing trends, economic indicators, and competitors.
• Optimise GP and adjust selling prices by monitoring costs, competition, and supply and demand.
• Oversee coordination with relevant departments on meeting customers requirements.
• Write up SOP for each secured customer and go through SOP with concerned operational parties to ensure that all understand the required processes.
• Facilitate in resolving service issues with the customer as appropriate and requested.
• Update all sales activities in Salesforce to ensure accurate and timely monthly sales reporting to the Country HOS and country / global management.
• Develop and coordinate effective use of marketing collateral, materials and all customer related information with relevant team members in marketing and administration.
• Perform any other job-related duties as assigned by the reporting manager and country / global management.

Requirements

• Minimum Bachelor Degree in Marketing, Sales, or an equivalent field is preferred.
• 3 to 5 years in a freight sales role with at least 8 years in the Freight Forwarding Industry.
• Proven experience in business development and strategic account Management.
• Strong market knowledge in freight forwarding, supply chain solutions, preferably with specialisations in certain industry verticals.
• A sound understanding of leveraging a sales process to uncover customer needs, present appropriate solutions and close business.
• Must have experience in working within a multi-national / cultural environment.
• Strong organizational, business writing and negotiation skills.
• Proven ability to multi-task and drive profitable revenue from multiple accounts.
• Strong leadership qualities and motivation skills.
• Ability to communicate and interact effectively across various levels with internal stakeholders.