Lead, coach, and inspire the sales team, including Customer Sales Associates (CSAs), to achieve business goals.
Develop and implement strategic sales plans aligned with the company's overall objectives.
Identify and pursue growth opportunities within existing and potential markets.
Establish and maintain strong relationships with key customers and prospective clients, ensuring prompt and professional resolution of inquiries and concerns.
Monitor and evaluate sales performance using relevant metrics and KPIs.
Analyze sales data and market trends to identify improvement opportunities and implement effective corrective measures.
Prepare accurate sales forecasts and projections based on historical performance, market conditions, and business insights.
Collaborate closely with cross-functional teams, including Marketing, Supply Chain, and Quality Assurance, to ensure sales strategies support overall organizational goals.
Generate and present regular reports on sales activities, results, and performance indicators.
Expand market reach by developing new territories and acquiring new clients.
Qualifications:
Bachelor's degree in business administration, Marketing, or a related discipline.
At least 10 years of proven sales experience with a strong history of meeting or exceeding sales targets.
Demonstrated leadership and team management skills, with the ability to motivate and develop high-performing teams.
Excellent communication, negotiation, and interpersonal abilities.
Strong analytical skills with the capability to interpret sales reports, market data, and industry trends.
Proficient in Microsoft Office applications, particularly MS Word, and experienced in using CRM systems.
Strong organizational and time-management skills, with the ability to prioritize responsibilities and meet deadlines effectively.