Role Objective
The Sales Manager will provide daily leadership and direction for the sales function of Wellness Facilities, a leading Indonesian luxury wellness equipment brand. This role is designed to drive revenue growth, strengthen client relationships, and mentor a team of junior sales specialists. Reporting directly to the CEO and aligning with the Strategic Operation Executive, the Sales Manager will ensure consistent performance, sales excellence, and alignment with company objectives in the luxury wellness market.
Job Responsibilities:
- Lead, mentor, and supervise a team of approximately three junior sales specialists, providing daily guidance, feedback, and coaching to improve performance.
- Drive sales initiatives and achieve revenue targets by managing client relationships and developing new business opportunities, particularly within the wellness and luxury sectors.
- Develop and implement sales strategies to expand market reach and optimize conversion rates.
- Monitor and analyze sales performance, preparing regular reports and recommendations for senior leadership.
- Collaborate closely with the marketing division to align sales strategies with campaigns, branding, and customer outreach initiatives.
- Communicate effectively with global clients through platforms such as Basecamp, email, and WhatsApp.
- Oversee the use of CRM systems (Zoho, GoHighLevel, or similar) for tracking leads, managing pipelines, and ensuring accurate reporting.
- Identify areas of improvement in sales processes and implement best practices for team productivity.
- Represent the company's values and uphold brand reputation in all client and partner interactions.
Job Qualifications
- Proven track record of at least 5+ years in sales management or senior sales roles, with demonstrated success in driving revenue and leading sales teams.
- Bachelor's degree in Business, Sales, Marketing, or a related field preferred.
- Strong preference for candidates with experience in the wellness, fitness, luxury, or lifestyle industries; however, candidates with extensive sales leadership experience in other sectors will be considered.
- Excellent leadership, mentoring, and coaching skills with the ability to inspire and manage high-performing sales teams.
- Exceptional communication and interpersonal skills for building strong client relationships across diverse cultural and global contexts.
- Solid understanding of sales pipelines, forecasting, and performance metrics.
- Familiarity with CRM platforms such as Zoho, GoHighLevel, or HubSpot, and proficiency in sales tracking/reporting tools.
- Ability to work independently while aligning with executive leadership, particularly the CEO and Strategic Operation Executive.
