Sales Manager

About The Role

As a Sales Manager , you will own the growth and commercial performance of a portfolio of mid-market merchants , helping expand PayMongo's merchant base while growing the Gross Profit generated from the segment.

You will personally own the merchant relationship end-to-end—from prospecting and acquisition through commercial negotiation, onboarding, account management, and ongoing growth. You will be accountable not only for bringing new merchants into PayMongo, but also for ensuring the accounts you acquire remain active, grow their payment volume, adopt more PayMongo products, and generate sustainable margins.

You will have significant ownership of your portfolio and visibility into the performance of PayMongo's strategically important Mid-Market segment. This role is suited to an experienced B2B sales professional who combines strong new-business acquisition, account growth, commercial negotiation, and data-driven decision-making . What You Will Do Win New Mid-Market Merchants

You will build and convert your own pipeline of high-potential mid-market businesses, owning the sales process from initial prospecting through close and onboarding.

You Will:

• Identify and engage high-potential mid-market merchants across sectors such as e-commerce, travel, food & beverage, and digital services .
• Build and maintain a healthy personal pipeline of prospective merchants.
• Research merchant businesses, payment needs, and commercial opportunities to develop relevant sales approaches.
• Own the full sales cycle from first contact through pitching, negotiation, close, and onboarding.
• Develop compelling commercial proposals that demonstrate how PayMongo can support the merchant's growth.
• Maintain momentum across opportunities and proactively address barriers to conversion.
• Turn qualified opportunities into successfully onboarded and transacting PayMongo merchants.
  
  

Grow and Deepen Mid-Market Accounts

Your responsibility will continue beyond acquisition. You will manage the merchants you bring into PayMongo and grow the commercial value of those relationships over time.

You Will:

• Serve as the primary commercial point of contact for your assigned merchant portfolio.
• Build strong, long-term relationships and develop a deep understanding of each merchant's business.
• Monitor account health, merchant activity, and growth opportunities across the portfolio.
• Proactively identify upsell and cross-sell opportunities and increase multi-product adoption.
• Work with merchants to identify opportunities to grow payment volume and strengthen their use of PayMongo.
• Coordinate internally to resolve merchant issues and provide a seamless merchant experience.
• Build a healthy, growing portfolio that contributes consistently to PayMongo's Gross Profit and TPV.
  
  

Structure Deals for Sustainable Growth

You will have meaningful commercial ownership over your deals, balancing merchant needs with PayMongo's revenue and profitability objectives.

You Will:

• Lead commercial and contract negotiations with prospective and existing merchants.
• Structure pricing, transaction fees, and commercial terms that create value for both PayMongo and the merchant.
• Evaluate the margin implications of commercial decisions before agreeing to terms.
• Use transaction and account data to support pricing and negotiation decisions.
• Identify opportunities to improve Gross Profit as merchant relationships grow.
• Maintain pricing discipline while building commercially sustainable, long-term relationships.
  
  

Build Partnerships that Expand Mid-Market Growth

Beyond direct merchant acquisition, you will identify partnership opportunities that can create additional pathways for PayMongo to reach and grow mid-market businesses.

You Will:

• Identify opportunities to work with financial institutions and technology platforms that can accelerate Mid-Market growth.
• Develop and maintain relationships with relevant external partners.
• Structure and negotiate partnership opportunities that expand PayMongo's merchant funnel or market reach.
• Evaluate partnerships based on their potential contribution to merchant acquisition, revenue, and long-term profitability.
• Work with relevant internal teams to move partnership opportunities from concept through execution.
  
  

Lead Mid-Market Growth Initiatives

You will also take ownership of initiatives that can improve the overall performance of PayMongo's Mid-Market business beyond your individual merchant accounts.

You Will:

• Identify opportunities to improve acquisition, account growth, merchant adoption, or commercial performance.
• Own selected Mid-Market growth initiatives from concept through execution.
• Collaborate with Sales, Marketing, Product, Growth, Operations, and Merchant Success to execute initiatives effectively.
• Coordinate stakeholders, timelines, and deliverables to keep initiatives moving.
• Measure outcomes and identify opportunities to improve future initiatives.
• Provide clear progress and performance updates to the CCO.
  
  

Use Data to Drive Commercial Performance

You will use merchant, transaction, and pipeline data to make better decisions across acquisition, account growth, pricing, and portfolio management.

You Will:

• Analyze transaction data, merchant performance, pipeline metrics, and market trends .
• Identify opportunities to improve merchant growth, margins, conversion, and portfolio performance.
• Use data to inform pricing and account decisions.
• Monitor your portfolio against commercial targets and identify risks early.
• Maintain accurate and current CRM records across deals and accounts.
• Track and forecast your pipeline and provide reliable visibility into expected performance.
• Turn performance insights into actions that improve revenue and Gross Profit.
  
  

Tools You Will Work With

You will use a combination of CRM, analytics, productivity, prospecting, and commercial modeling tools to manage your pipeline and merchant portfolio.

These May Include:

• HubSpot – to manage prospects, opportunities, merchant accounts, pipeline activity, and forecasting.
• Google Sheets – for margin modeling, commercial analysis, account tracking, and reporting.
• Google Docs and Slides – for merchant proposals, presentations, business reviews, and internal updates.
• Prospecting and lead-generation tools – to identify and engage potential Mid-Market merchants.
• Transaction, account-health, and sales dashboards – to monitor merchant activity, portfolio performance, and commercial outcomes.
• BI and reporting tools – to analyze transaction and performance data and identify opportunities for growth.
• Project-management tools – to coordinate cross-functional Mid-Market growth initiatives.
  
  

You should be comfortable using CRM, analytics, spreadsheet, and productivity tools to manage a disciplined sales pipeline, understand portfolio performance, and make commercially sound decisions.

What We're Looking For

We are looking for an experienced B2B sales and account growth professional who can independently build new business while taking full commercial ownership of an existing merchant portfolio.

You Should Bring:

• At least 5 years of experience in B2B sales, account management, or customer acquisition , ideally within fintech, SaaS, digital payments, or a related environment.
• A demonstrated ability to independently manage mid-market or key accounts .
• Advanced sales pipeline and CRM management capability, with strong discipline around opportunity tracking and forecasting.
• A proven track record of negotiating high-value commercial agreements and structuring deals with profitability in mind.
• Strong relationship-management skills and the ability to build durable relationships with merchants and external partners.
• Intermediate to advanced analytical skills, with the ability to use transaction and performance data to inform pricing, account, and sales decisions.
• Strong communication and stakeholder-management skills, including the ability to engage persuasively with merchant decision-makers and senior internal stakeholders.
• Strong problem-solving skills and the ability to identify commercial opportunities and address issues independently.
• A high degree of self-motivation, ownership, and results orientation .
• Good understanding of the Philippine fintech and digital payments landscape and the acquisition, activation, and retention dynamics of mid-sized merchants.
  
  

Nice to Have

Experience or knowledge in the following would be particularly helpful:

• Direct experience selling payment, fintech, SaaS, or other technology-enabled B2B solutions .
• Experience managing a portfolio where success is measured across both new-business acquisition and existing-account growth .
• Experience negotiating commercial terms where Gross Profit or margin is an important consideration.
• Experience developing partnerships with financial institutions or technology platforms .
• Experience leading cross-functional commercial or growth initiatives from concept through execution.
• Familiarity with merchant businesses across sectors such as e-commerce, travel, food & beverage, and digital services .
  
  

You do not need to come from one specific sales background. What matters most is your ability to win new merchants, grow meaningful commercial relationships, negotiate intelligently, and take ownership of the revenue and profitability of your portfolio .

What Success Looks Like

Success in this role means building a healthy and profitable Mid-Market portfolio—winning the right merchants, activating them successfully, and growing their value to PayMongo over time.

You Will Be Successful When You:

• Grow Gross Profit across your managed Mid-Market portfolio.
• Consistently acquire new Mid-Market merchants and convert a healthy share of your pipeline into closed business.
• Grow Total Payment Volume (TPV) across your accounts.
• Successfully activate newly onboarded merchants and maintain strong ongoing merchant activity.
• Increase Gross Profit per merchant through strong account growth, product adoption, pricing, and deal quality.
• Maintain healthy pipeline coverage and reliable forecast visibility.
• Build durable merchant relationships that create opportunities for continued growth.
• Negotiate commercial agreements that support merchant needs while protecting PayMongo's margins.
• Deliver growth initiatives and partnerships that contribute meaningfully to the Mid-Market business.
  
  

Team & Reporting

You will report directly to the Chief Commercial Officer (CCO) and sit within PayMongo's Commercial – Mid-Market Sales function. This is an individual contributor role with no direct reports , giving you direct ownership of your merchant portfolio and its commercial outcomes.

You will work closely with Marketing on lead generation and campaigns, Product on merchant needs and product alignment, and Growth, Operations and Merchant Success on adoption and retention. You will also collaborate with Enterprise Sales and SME Sales as merchants evolve between segments.

Externally, you will build relationships with prospective and existing merchant partners , as well as financial institutions and technology platforms where partnership opportunities can help accelerate Mid-Market growth. The role offers significant autonomy and direct visibility to the CCO, making strong ownership, commercial judgment, data quality, and forecast discipline especially important.