Job Description
SALES EXECUTIVE - LOGISTICS ( MOA PASAY)
Job Summary
The Customer Sales Representative is responsible for generating sales and managing client relationships for logistics and warehousing services. The role focuses on acquiring new clients, supporting existing accounts, and coordinating closely with operations to ensure service delivery meets client requirements. This position plays a key role in driving revenue while maintaining high levels of customer satisfaction.
Key Responsibilities
Identify and develop new business opportunities for warehousing, transport, and logistics services
Manage client inquiries, prepare quotations, and follow through on sales leads
Coordinate with Warehouse, Transport, and Operations teams to ensure accurate service execution
Maintain strong relationships with existing clients and handle day-to-day account concerns
Ensure timely and accurate processing of service requests, bookings, and documentation
Monitor service performance and address client issues or escalations promptly
Assist in contract preparation, rate negotiation, and service agreements
Prepare and submit sales reports, pipeline updates, and client status reports
Support billing coordination by validating charges, rates, and service records
Ensure compliance with company policies, service standards, and client SLAs
Qualifications
Bachelor's Degree in Business Administration, Logistics, Supply Chain, or related field (preferred)
At least 1–3 years experience in sales, customer service, or account management (logistics experience is an advantage)
Strong understanding of logistics operations (warehousing, transport, distribution) is a plus
Excellent communication, negotiation, and client management skills
Proficient in MS Office (Excel, Word, Email); experience with WMS/TMS is an advantage
Highly organized and able to manage multiple client accounts
