About Us
Hitzetech Industrial Company is a start up company that provides high-quality tools and equipment for industrial maintenance professionals. With a commitment to safety, innovation, reliability and customer satisfaction, Hitzetech delivers a comprehensive range of product and services designed to enhance efficiency and effectiveness in maintenance operations across various industries such as Power Generation, Oil & Gas, Petro Chemical, LNG, Manufacturing and Renewable energy.
Objectives of the role
- Understanding customer needs and aligning product offerings with their requirements.
- Providing technical expertise and guidance to customers throughout the sales process.
- Conducting product demonstrations and delivering compelling presentations to showcase the value of our solutions.
- Collaborating with the sales team to identify and qualify sales opportunities.
- Developing and maintaining strong customer relationships to increase customer satisfaction and loyalty.
- Contributing to sales strategies, pricing decisions and contract negotiations based on technical considerations.
Your tasks
- Manage customers from Visayas and Mindanao
- Understand our product/service's technical features, functionalities and benefits.
- Conduct product demonstrations to showcase key features and functionalities and address technical questions and concerns from customers.
- Provide pre-sales support by answering technical inquiries and participating in sales meetings.
- Liaise with the engineering or technical team to address technical concerns or requirements.
- Develop and deliver technical documentation, including user manuals, technical specifications and product training sessions.
- Collaborate with internal teams to gather technical requirements and ensure the successful implementation of solutions.
- Provide post-sales support to customers, including technical troubleshooting and customer training, ensuring their satisfaction with the product or service.
- Participate in sales meetings, trade shows and industry events to promote our products or services.
- Stay updated on industry trends, market dynamics and competitor offerings.
Required skills and qualifications
- Bachelor's degree in engineering, or any related field.
- 2+ years of experience as a sales engineer or in a similar technical sales role.
- Strong technical background and ability to understand complex technical concepts and effectively communicate them to both technical and non-technical audiences.
- Demonstrable experience in presenting technical products and services to customers, providing expert advice and troubleshooting customer queries.
- Excellent interpersonal and communication skills with the ability to build rapport and establish strong relationships with customers and internal teams.
- Strong problem-solving and analytical skills, with the ability to identify customer needs and propose innovative solutions.
- Self-motivated and target-driven with a proven track record of meeting or exceeding sales targets and driving revenue growth.
- Ability to work independently and collaboratively within a team.
- Willingness to travel as required.
- Must know how to drive 4 wheeled vehicle
