The Sales Enablement Coach is a pivotal role designed to elevate our sales team's effectiveness through strategic coaching and data-driven insights. This role is tasked with integrating advanced coaching methodologies within the Operations division, targeting performance enhancements and the adoption of the Serve Solve Sale methodology. By working closely with Operations leaders and the Sr. Sales Enablement Manager, the Sales Enablement Coach will lead initiatives to bridge performance gaps, ensuring alignment with the company's values and strategic sales objectives.
Essential Duties and Responsibilities:
- Strategic Execution:
- Implement targeted coaching practices within the Sales Enablement framework, aligning with operational processes to boost sales performance.
- Promote the Serve Solve Sale philosophy through active demonstrations, emphasizing its value to Ops leadership and teams.
- Lead performance improvement initiatives, setting an example for Ops leadership and encouraging the adoption of effective practices.
- Coaching Leadership:
- Develop and execute refined coaching cadences that resonate with company values and the core sales methodology.
- Provide targeted coaching and development strategies for Ops Leaders, including Operations Managers and Coaches, to address underperformance.
- Measure the impact of coaching interventions on sales performance, ensuring significant improvements are achieved.
- Communicate coaching outcomes to Operations Directors and Sales Enablement leaders, fostering a unified strategy and action plan.
- Performance Management:
- Collaborate with Sales Enablement to identify and rectify performance deviations within operations.
- Utilize data analytics to pinpoint support areas for Ops leaders, monitoring the effectiveness of coaching and strategic implementations.
- Champion best practices, ensuring their adoption among targeted Operations leaders and evaluating progress.
- Training and Development:
- Design and implement comprehensive training and coaching programs that reinforce the Serve Solve Sale philosophy.
- Instruct coaches and sales leaders on advanced sales strategies and practices, promoting a high level of execution and knowledge dissemination.
- Stakeholder Communication:
- Maintain transparent and effective communication with senior stakeholders, integrating their feedback to refine coaching processes.
- Establish a leadership presence that inspires continuous improvement and upholds ethical standards within the sales team.
- Operational Excellence:
- Promote customer-centric sales and operational strategies, highlighting the importance of operational excellence.
- Align coaching efforts with key sales performance metrics and broader business objectives.