Sales Development Representative (Workforce Outreach Specialist)

About Penbrothers

Penbrothers is an HR & remote talent management partner and one of the fastest growing companies in the Philippines. We provide talented Filipinos with global opportunities in high-growth startups and dynamic companies, from the comfort of their own homes.

About the Client

Our client is a healthcare workforce solutions provider supporting hospitals, clinics, long-term care facilities, and behavioral health organizations across the U.S. They help close critical staffing gaps by delivering well-vetted clinical, allied health, and support professionals. They operate as an extension of their partners workforce teams, managing sourcing, screening, compliance, and onboarding. Their flexible model includes contract, contract-to-hire, direct placement, and employer-of-record services. Their goal is to ensure healthcare providers have reliable, mission-aligned talent to maintain high-quality patient care.

About the Role

Our client is seeking a proactive, detail-oriented Sales Development Representative (Workforce Outreach Specialist) to support our sales team in accelerating new client acquisition. This role focuses on researching target organizations, identifying key decision-makers, initiating outreach, and most importantly setting qualified meetings for our Workforce Solutions Partner.

This position is ideal for someone who is highly organized, comfortable with outreach, and excited to help open doors for our client's sales team.

Work hours: Eastern time M-F 8:00 AM to 5:00 PM

Work set-up: Remote

What you'll do

Client & Market Research

• Identify and research target healthcare and behavioral health organizations
• Build detailed org charts including leadership, HR, talent acquisition, and clinical
• contacts
• Collect key intel on organization structure, services, and potential staffing needs
• Track competitor activity and market opportunities

Outreach & Lead Engagement

• Conduct structured outbound outreach via calls, emails, LinkedIn, and messaging tools
• Introduce the client's healthcare's services and capture basic discovery information
• Move prospects from cold warm scheduled meeting
• Maintain follow-up cadence to nurture leads over time
• Communicate professionally and confidently with decision-makers

Meeting Scheduling & Sales Enablement

• Primary metric: Set high-quality discovery meetings with qualified leads
• Schedule meetings directly on the Workforce Solutions Partner's calendar
• Ensure meetings are with the appropriate stakeholder(s)
• Record all activity, contact details, and insights within CRM/ATS

Performance Metrics (KPIs)

• Primary KPI
• # of Qualified Meetings Set per Week/Month
• Supporting KPIs
• of new target accounts added
• of org charts completed
• Outreach volume (calls, emails, LinkedIn messages)
• Lead-to-meeting conversion rate
• CRM data accuracy and adherence to process

What You Bring

• 13 years in lead generation, sales development, B2B outreach, or research
• Experience in staffing, healthcare, BPO, or consulting is a plus
• Excellent research abilities able to find accurate data quickly
• Strong written and spoken English
• Confident with outbound calling and structured outreach
• Familiarity with LinkedIn, CRM tools, and data systems (training provided)
• Strong organization, documentation, and time-management skills
• Energetic, persistent, and not afraid of rejection
• Curious and resourceful loves figuring out who's who inside organizations
• Driven by hitting targets and measurable results
• Team oriented, reliable, and eager to grow

Don't meet every requirement At Penbrothers we are committed to building a diverse, inclusive, and authentic workplace, so if you're excited about this role but you don't feel 100% aligned with the qualifications, we encourage you to apply anyway. You may just be the right fit for this or other roles.

Hiring Process

We utilize AI tools to enhance our hiring efficiency and ensure a fair evaluation of all candidates. As a result, candidates who passed our initial evaluations should expect an AI Interviewer as a component of our recruitment process. This is supervised by Human Talent Acquisition Experts who will also engage with you throughout your application journey.

What You'll Get

At Penbrothers, we are obsessed with creating positive employee experiences. Here you'll find an environment that nurtures learning and provides opportunities for growth. You'll have the opportunity to make an impact on fast-growing startups and dynamic companies.

• Meaningful work & Growth: We take every opportunity to stretch ourselves and deliver an excellent client experience.
• Employee as our biggest asset: We are genuinely invested in our people's career and welfare.
• Global reach & local impact: Get to work with high-growth startups and dynamic companies from the comfort of your own home.
• Powering global startups: We've created 1,400 jobs that empower global start-ups to focus on growth.