The Job
Generating demand. Handling enquiries. Closing deals.
As a Remote Sales Development Representative (SDR), you will play a key role in driving occupancy and revenue growth for Hmlet's co-living portfolio. You will proactively connect with potential customers, manage inbound leads, coordinate property viewings, negotiate lease terms, and deliver a seamless customer experience from enquiry to move-in.
You will work closely with operations, marketing, and customer experience teams while contributing towards sales targets, retention goals, and overall business growth.
Job Responsibilities
- Generating new business opportunities through proactive outreach and pipeline management
- Handling inbound sales enquiries within defined SLAs
- Negotiating lease terms and closing deals aligned with company guidelines
- Managing customer relationships and ensuring a positive resident experience
- Coordinating property viewings with prospects and on-ground teams
- Maintaining accurate CRM records, sales activities, and reporting updates
- Monitoring pricing and inventory availability to ensure accurate customer quotations
- Driving lease renewals and retention initiatives to minimise vacancy gaps
- Collaborating with operations, marketing, and customer experience teams to ensure a seamless customer journey
- Achieving and exceeding occupancy, conversion, and revenue KPIs
Ideal Candidate
- You have experience in sales, leasing, hospitality, account management, or real estate
- You are passionate about sales and consistently achieving targets
- You possess excellent verbal and written communication skills in English
- You thrive in fast-paced and multicultural work environments
- You are customer-focused with strong problem-solving and relationship-building skills
- You work well cross-functionally and collaborate effectively with different teams
- You have hands-on experience with CRM tools such as Salesforce or similar platforms
- You are adaptable, self-driven, and comfortable working rostered shifts including weekends and public holidays
What's On Offer
- Fully remote working model
- Career development and growth opportunities
- International and collaborative work environment
- Team engagement events and activities
- Mental wellness and fitness benefits
- Opportunity to be part of a fast-growing company transforming the housing market
