Sales Development Representative (AU Shift, Onsite - Clark)

At Illicium, we are committed to fostering a diverse and inclusive environment where every team member is valued and empowered to succeed. We are seeking highly driven and resourceful Sales Development Representatives to be the engine of our clients sales pipeline. This role is a critical growth driver and offers a direct path to advanced career opportunities in sales.

As an SDR embedded on-site with one of our premier IT clients, you will serve as the primary engine for their sales pipeline. Your core responsibility is to strategically engage prospects across multiple channels, articulate complex IT solutions, and generate high-quality, qualified sales appointments to fuel revenue growth.

• Work Type: On-site
• Location: Building 35, Philexcel Business Park, Clark Freeport Zone, Pampanga
• Shift Schedule: Australian Business Hours (Typically 6:00 AM – 2:00 PM PHT)

• Omnichannel Appointment Setting: Consistently execute high-volume outreach across multiple channels—including cold calling, personalized emailing, and LinkedIn messaging—to generate qualified sales appointments.
• CRM & Data Integrity: Maintain meticulous, up-to-date records of all prospect interactions, activity metrics, and lead status within the CRM (e.g., HubSpot) to ensure data accuracy and pipeline hygiene.
• Outreach Strategy & Continuous Improvement: Actively test and implement new outreach strategies, scripts, and messaging based on performance data and a commitment to continuous learning.
• Cross-Functional Collaboration: Partner directly with the Managing Director to ensure a seamless handoff of qualified leads and provide valuable market intelligence feedback.

• Experience: At least 3+ years of proven outbound sales, cold-calling, or lead generation experience (SDR/BDR) within the IT or tech industry.
• Communication Skills: Exceptional verbal and written English communication skills with the ability to engage decision-makers, articulate value propositions, and handle objections professionally.
• Drive & Motivation: Self-motivated, resilient, and competitively driven to consistently meet and exceed performance targets.
• Technical Aptitude: Demonstrated proficiency using CRM software for activity tracking and pipeline management, along with a quick ability to grasp complex IT concepts.

• Salary Structure: A highly competitive base salary paired with uncapped, performance-based incentives for achieving appointment goals.
• Shift & Holiday Alignment:This salary covers all shift allowances. For clarity, the team works Australian Business days, which means you may be scheduled on shift during official Philippines Holidays.

We offer a comprehensive benefits package designed to support your well-being, financial security, and long-term career growth:

Statutory & Standard Benefits:

• Philippine Health Insurance (PhilHealth)*
• Social Security System (SSS)
• Home Development Mutual Fund (Pag-IBIG Fund)
• 13th Month Pay
• Holiday Pay

Additional Employee Benefits:

• Medical Insurance / Health Maintenance Organization (HMO)*
• Paid Leave Entitlements*
• Redundancy Pay Expense (RPE)

Note on Benefits Eligibility:

* Leave entitlements and HMO/Health Insurance coverage become active following the successful completion of a 6-month probationary period.

** Redundancy Pay is applicable after 1 year of continuous service if your position is made redundant for any reason other than termination.

• Uncapped Earning Potential: Enjoy a tiered commission structure designed to heavily reward high performers.
• Clear Career Pathways: Accelerated advancement opportunities into Account Executive, Team Lead, or Sales Management roles.
• In-Office Support & Culture: Work alongside a collaborative and energetic team in a dynamic physical workplace that prioritizes mentorship and professional development.

• Q: What are the working hours for this role
• A: This role aligns with Australian business hours, which typically run from 6:00 AM to 2:00 PM Philippine Time.
• Q: Who will I be reporting to
• A: You will report directly to the founder and key leadership stakeholders.
• Q: Is this a remote position
• A: No. This is a full-time, on-site role located at our office in Building 35, Philexcel Business Park, Clark Freeport.
• Q: Will equipment be provided
• A: Yes, all necessary devices and hardware required for your role will be provided at the office site.