Sales Development Representative - AU Market (Retail/E-commerce)

Sales Development Representative (B2B – AU Market)

Work Arrangement: Fully Remote / Work From Home

Schedule: Australian business hours, starting at approximately 6:00–7:00 AM Manila Time

The Role

We are looking for a Sales Development Representative (SDR) to generate new business opportunities for the outbound Sales Team within the retail and ecommerce sector.

In this role, you will focus on outbound prospecting, lead generation, outreach, and lead qualification. Your goal will be to connect with a high volume of prospects, identify strong potential customer fits, and progress qualified opportunities through the sales pipeline.

You will work closely with the Sales and Partner Account Management teams to build and maintain a consistent pipeline of qualified business opportunities.

Responsibilities

• Report to the Sales Manager and work closely with the Sales and Partner Account Management teams.
• Develop and maintain a strong pipeline of business opportunities through proactive outbound prospecting, provided lead lists, and self-generated leads.
• Follow established SDR processes, daily activity targets, scripts, and contact cadences while applying your own sales skills and experience.
• Clearly and confidently communicate the company's value proposition while developing a strong understanding of its products and the retail market.
• Consistently maintain the company CRM to ensure accurate and timely activity tracking, forecasting, reporting, and opportunity management.
• Understand internal SDR opportunity and sales stages and accurately maintain all required information to ensure qualified opportunities can progress to the Sales Team.
• Engage management and internal stakeholders appropriately throughout the SDR opportunity cycle and provide relevant feedback.
• Represent the company professionally and ethically when engaging with clients, prospects, partners, and colleagues.

Requirements

• Minimum 2 years of experience in lead generation, cold calling, and/or face-to-face sales, with a proven track record of success.
• Previous sales experience, ideally in an SDR or business development role.
• Experience using a solution-selling or challenger-style sales methodology.
• Strong communication, influencing, negotiation, and objection-handling skills.
• Self-motivated, target-driven, and confident in a high-activity business development environment.
• Ability to quickly build rapport and develop strong business relationships.
• High level of personal integrity, initiative, and the ability to work independently.
• A structured and organised approach to maximising sales opportunities and pipeline activity.
• Experience in SaaS, ecommerce, retail, and/or digital technology is highly desirable.
• Experience with CRM platforms such as HubSpot is an advantage but not essential.

What's In It for You

• Growth and career development opportunities
• Remote/hybrid working environment
• Opportunity to join an international technology business expanding in the Australian market
• Fast-paced and dynamic working environment
• Opportunity to work within the growing retail, ecommerce, and SaaS technology sector