Sales Data Operations Specialist

Company Overview:

Homeaglow is a start-up technology company that offers cleaning services via a platform-based booking system. Our mission is to create better lives by being the most efficient platform for home services.

We've been in operation since 2016 and currently service 50 US markets with 15,000 cleaning jobs worked per week.

Job description:

A detail-oriented Data Operations Specialist to support our Sales, Customer Success, and Marketing teams. This role is focused on building and maintaining automation-driven workflows, ensuring clean and reliable data, and delivering accurate, actionable reporting across systems.

Ideal role for someone who enjoys solving operational challenges through data, automation, and light-to-moderate coding, and thrives in a fast-paced, highly collaborative environment.

Key Responsibilities:

• Design, test, and maintain CRM workflows, reports, dashboards, custom fields, and automations
• Build and enhance automation logic using custom scripting (e.g., Java Script, Python, Deluge)
• Manage data imports, exports, segmentation, validation, and hygiene across HubSpot/CRM and integrated systems
• Collaborate cross-functionally to translate business requirements into scalable automated solutions
• Identify data inconsistencies, bottlenecks, and integration gaps; recommend improvements
• Support campaign, pipeline, and performance reporting with accurate and timely data
• Configure and test integrations and automations (e.g., APIs, webhooks, Zapier, Slack workflows)
• Assist in documenting workflows, automation logic, and SOPs for operational continuity

Minimum Requirements:

HubSpot Expertise (Core Requirement)

• Strong hands-on experience with HubSpot CRM, including Workflows, Custom Properties, Lists, Reports, and Dashboards
• Experience with HubSpot automation, including custom-coded actions, workflow logic, and data lifecycle management
• Solid understanding of HubSpot data architecture, object relationships, and pipeline configuration
• Ability to troubleshoot data issues, workflow errors, and automation dependencies within HubSpot

Other Technical & Coding Skills (Automation-Focused)

• Working knowledge of SQL for data querying and validation
• Experience working with APIs, webhooks, and system integrations
• Exposure to Google Apps Script for workflow or reporting automation

Data Management & Reporting

• Hands-on experience with data imports/exports, deduplication, segmentation, and cleanup
• Proficient in Google Workspace (Sheets, Docs, Slides) for analysis and documentation

Technical Agility

• Quick to learn new systems, tools, and SOPs
• Comfortable experimenting, testing, and iterating on automation setups

Analytical Mindset

• Ability to identify trends, root causes, and actionable insights
• Strong attention to data accuracy and integrity
• Understanding of how metrics connect across Sales, Marketing, and Customer Success

Behavioral Traits (Must-Have)

• Open to feedback and adapts quickly
• Collaborative, high-ownership team player
• Flexible and responsive during urgent needs
• Proactive communicator
• Trustworthy with sensitive data

Nice-to-Have Skills

• Strong knowledge of Zoho CRM, Zoho Workflows, Reports/Dashboards, and Custom Properties
• Experience with Deluge scripting or similar automation scripting within Zoho
• Solid understanding of automation logic, data flow, and system dependencies
• Familiarity with Aircall, Slack, or Zapier.
• Experience in Revenue Ops, Sales Ops, or Customer Success Ops.
• Exposure to SQL, Looker Studio, or Tableau for cross-platform analytics.
• Ability to translate data into clear business insights or visual stories.
• Experience with Python for data manipulation or automation (basic to intermediate)

Others:

• Willingness to work
• 5 days x 10 hours per day (42.5 working hours per week)
• 1 hour lunch per workday
• 30 minutes break per workday
• during day, mid or graveyard shift, Holidays and rotating rest days
• Comfortable working in a fast-paced tech startup environment

Equipment:

• Stable and Fast internet (at least 25 Mbps upload and download speed)
• Personally owned laptop / desktop:
• Processor: i5 or equivalent
• RAM: min. 6GB
• You will be required to have a second monitor (min of 24 at 1920x1080 resolution) within 30 days from start date
• Noise-cancelling headphones
• Webcam

What to expect (pay):

• Full-time
• Permanent remote or work-from-home set-up
• Probationary (3 months): $1300 USD per month
• Non-Probationary: Base Pay of $1500 USD per month plus quarterly incentives up to $400 USD (based on performance)
• PTO policy: 45 hrs every 6 mos
• 1 month's notice for each week of PTO
• 2 weeks notice for anything less than 1 week of PTO
• Notify your manager before your shift for sick days
• Medical certificate required for sick leave exceeding 3 consecutive days

Benefits:

• Competitive pay
• Work from home set-up
• High-growth opportunity
• Paid leaves
• In person team building, retreats