Job Description
Join a High-Performance Culture That Drives Innovation and Excellence
At
Vertiv, we don't just hire talent - we cultivate leaders who drive innovation and engage teams to push the limits of what's possible. As a global leader in
critical digital infrastructure, we are scaling up to meet the demands of
AI, data centers, and next-gen technologyand we need bold, high-performing individuals like YOU to take us to the next level.
Why Vertiv
- High-Performance Culture: We empower you to think big, execute with excellence, and deliver impact. Our performance-driven mindset rewards those who challenge the status quo and drive meaningful change. Over 50 CEO Awards are given annually to recognize top talent moving the needle forward.
- Leadership Without Limits: Leadership at Vertiv goes beyond just titlesit's about accountability, trust, and ownership. Our leaders engage and drive with collaboration, innovation, and customer-centric thinking, setting the foundation for an action-focused culture.
- Limitless Growth & Learning: We believe in continuous development. Whether through rotational programs or high-impact projects, you'll have the opportunity to expand your expertise and grow your career.
- A Place for Everyone: Our commitment to Inclusion ensures that all employee's unique strengths and perspectives are valued. Your voice matters, your growth is prioritized, and your success is celebrated.
Brief Job Description
The primary function will be to support data analysis and exploration for development of forecasting and machine learning models. This will involve basic to advanced analytics, data and model pipeline development and validation and development of CI/CD practices. This will be done in an agile environment.
Areas Of Responsibilities
KRA 1: Functional Expertise
- Lead new projects on reports development and data analysis, as well as existing projects for support and maintenance as appropriate.
- Support the development of better tools & techniques for making more predictable sales forecasting possible.
- Data Analysis: Provide support by investigating, reviewing, and analyzing data from multiple sources and understands the source structures and business relevance of the data with assigned business areas.
- Develop a detailed understanding of the data structure and data flows within Vertiv, the opportunities to use the data and the limitations of what it can do.
- Build in-depth understanding of the key Vertiv resources and decision makers of various business functions and disciplines.
- Maintain functional understanding of Vertiv's technologies, solutions, and capabilities.
KRA 2: Customer Commitment
- Identify customer needs through communication and probing.
- Create solutions to customer problems. Provide sound recommendations to their queries. Provides resolution the first time.
- Assists customers in handling, servicing, follow-up, communication, and closure of issues.
- Complete workload on time. Monitors if transactions are processed in a timely manner.
- Implement error-proofing method to ensure all transactions are done accurately.
- Participate in conferences calls, meetings, and discussions with customers.
- Coordinate with other teams/support to complete the request of customers.
- Monitor team service level and assists in workload distribution
- Conduct team/functional/business overview presentations during counterpart visits as required by team lead/supervisor.
- Assist colleagues in answering general inquiries from customers
KRA 3: Internal Communication
- Plan, execute, and manage own workload and projects in cooperation with line leaders.
- Assist in leading team meetings, huddles, and information cascades. Communicate with the team on best practices, lessons learned, process and product updates during team huddles/meetings
- Gather data, analyze trend, generate and submit reports to line leaders with recommendations.
- Use effective communication tools like flow charts, process flows, diagrams, etc. to effectively communicate products and processes, convey information and respond to queries/requests coming from different levels.
- Perform special projects and reports for the internal and external customers
KRA 4: Continuous Improvement
- Identify problems areas and sources, offer possible solutions and escalate to line leaders/seniors when necessary.
- Complete personal individual development plan and implement agreed training/development activities.
- Assist the team lead in identifying team opportunities and challenges. Provide sound recommendations to line leaders and/or stakeholders by translating, enhancing, and consolidating information into forms that can be used for decision making of the top management.
- Perform quality checks and provides quality feedback/recommendations to peers.
KRA 5: Team Support and Development
- Actively participate in team activities and initiatives as a contributor/lead.
- Fulfill other reasonable duties and projects as required.
- Serve as back-up for next level similar or related function for business continuity.
- Provide work direction and guidance to junior employees when needed.
- Conduct product/process/functional trainings.
- Manage/handle at least 1 company/platform/business unit project/initiative.
- Coordinate and network with other members of the team to complete assigned projects and programs.
- Participate in cross-business unit committees as a contributor/lead.
Qualifications
- Bachelor's degree in Computer Science, Data Science or related majors.
- 3+ Years Experience in Power BI and SQL.
- Strong understanding of data models and data manipulation techniques.
- Good to have knowledge of served markets and competitor landscape.
- Ability to solve complex problems using data-driven approaches.
- Excellent communication skills, preferably with stakeholder management.
- Ability to learn new methods or technical competencies.
- Capable of breaking down complex tasks and problems into smaller tasks.
- Strong analytical and reasoning skills that result in clear technical execution.
- Skilled at translating requirements into clean, efficient, and quality code.
- Willingness to learn, adapt, and stay updated on industry trends.
- Ability to multitask, establish priorities and meet tight deadlines.
- Process-oriented thinker who believes the right process will bring the right results.
- Intellectual curiosity about determining root causes to solve complex problems.
- Attentive to detail and accuracy, performs quality work, continuously looks for improvements, owns/acts on problems, and seeks opportunities to increase effectiveness and efficiency.
The successful candidate will embrace Vertiv's Core Principals & Behaviors to help execute our Strategic Priorities.
OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion.
OUR STRATEGIC PRIORITIES
- Customer Focus
- Operational Excellence
- High-Performance Culture
- Innovation
- Financial Strength
OUR BEHAVIORS
- Own It
- Act With Urgency
- Foster a Customer-First Mindset
- Think Big and Execute
- Lead by Example
- Drive Continuous Improvement
- Learn and Seek Out Development
- Transparent and Open Communication
About The Team
Work Authorization
No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.
Equal Opportunity Employer
We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability.
