Sales Data Analyst

Sales Data Analyst

Say hello to opportunities.

If you're looking to be part of what's next in communication, you're in the right place.

At RingCentral, we believe the best customer experiences happen when humans and AI work together. Our agentic voice AI portfolio-AIR, AVA, and ACE-brings together automation, assistance, and insights across the entire conversation lifecycle. The result More seamless, intelligent experiences for businesses everywhere.

With $2.5B+ in ARR and $250M invested in R&D annually, we're building the future of AI-powered business communications.

This is where you and your skills come in. We're currently looking for: Sales Data Analyst

The Sales Insights and Analytics teamat RingCentral is looking for a Sales Data Analyst who will be responsible for working across multiple departments to support business process implementation and redesign initiatives that optimize operations in reviewing Sales Accounts data in the organization.

Job Responsibilities:

• Update Data in Salesforce. This analyst will start primarily conducting ad hoc or batch updates on the accounts in Salesforce that will adhere to the Sales Rules of Engagement within the organization. Perform ETL process to update data in Salesforce

• Project Management. This role requires project management skills and the ability to cooperate with cross-functional teams.

• Collaboration and Partnership. With enough understanding of the business operations, the analyst will collaborate with leaders across different departments to create requirements in improving. Work collaboratively with cross-functional teams - build relationships, prioritize tasks, achieve milestones

• Review Sales Data. Review existing sales data to ensure integrity and accuracy, and manage data (extract, review, update) using various tools.

• Business Analysis. Perform business process analysis and improvements on current rules/policies to define sales data/accounts and oversee their updates.

• Process Documentation. Develop and document process workflows that will improve team efficiency and ensure data accuracy

To succeed in this role you must have experience in:

• At least 2 years of experience in business process design, and documentation, or similar work experience

• At least 2 years experience as a Business Analyst or Requirements Analyst

• Ability to understand complex business logic and translate it to clear and easy-to understand documents

• Basic understanding of how algorithms work

Desired Qualifications:

• Experience in handling sales data via Salesforce - ERP system related experience

• Communication Skills. Excellent oral and written communication skills including listening and presentation skills

• Critical Thinking and Presentation Skills. Ability to assemble, interpret and apply critical thinking to data to help counsel decisions.

• Experience in using systems/tools. Hands-on experience with utilizing CRM and business intelligence tools, such as Hadoop, Salesforce, and Tableau.

• Microsoft Proficiency Skills. Proficiency with Microsoft Word, Excel, and PowerPoint

• Work set-up. Willing to work on hybrid setup (10-11 days in office per month, Cubao or Ortigas)

• Familiarity/working knowledge of Python and SQL- preferred

What we offer:

• Comprehensive HMO package (medical and dental)

• Personal Time Off Leaves

• Quarterly Performance Bonus

• Employee Assistance and Wellness Programs

RingCentral's work culture is the backbone of our success. And don't just take our word for it: we are recognized as a Best Place to Work by BuiltIn, the Top Work Culture by Comparably and hold local BPTW awards in every major location. Bottom line: We are committed to hiring and retaining great people because we know you power our success.

About RingCentral/Acquire Intelligence

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