Sales Consultant/Engineer - Product Specialist

Responsible for managing a product/product line from pre-sales to post-sales, ensuring that it meets market demands and customer requirements. Will work closely with manager, and other departments to deliver excellent product presentations, training, customer service, and drive revenue for the training center.

Key Responsibilities:

PRODUCT KNOWLEDGE: Maintain a deep understanding of the assigned products/brand (e-learning platforms, certifications, etc.) including features, benefits, target market profile, and market trends.

MARKET ANALYSIS: Analyze assigned segment trends and identify potential opportunities and understanding customer bottle necks for better product positioning.

SALES STRATEGY & REVENUE GENERATION: Collaborate with technical team, marketing, and training team to develop effective selling strategies to ensure targets are met religiously.

CUSTOMER SUPPORT & RELATIONSHIP BUILDING: Provide customer support related to assigned products (e.g., licensing, product demo, installation, basic product knowledge, and answering inquiries) and expected to build long-term business relationships with clients.

COACHING: Provide coaching session for junior sales consultants/new hires regarding best practices and selling strategies.

ADMINISTRATIVE: Prepare proposals, costings, and other reports necessary to successfully close a deal, monitor sales forecast, and measure product performance.

QUALIFICATION:

• Graduate of Computer Science, IT, Engineering, Education, or any related technical/business course.

Technical Skills:

• LMS Administration
• Course Delivery
• Product Knowledge
• Selling & Account Management

Soft Skills:

• Strong Communication
• Active Listening
• Relationship Building
• Critical Thinking

Experience Requirements:

• At least 3 years of sales-related experience
• Experience with LMS or any e-learning platform is an advantage