We're seeking organized and dedicated Sales Callers to join our team, to service our network of businesses worldwide.
Requirements
- Completion of high school or equivalent certification program
- Demonstrated sales experience of at least 1 year, showcasing the ability to surpass sales targets and effectively cultivate customer relationships
- Exceptional proficiency in English communication, both written and verbal, achieving at least C1 level competency
- Outstanding communication skills via phone, email, and instant messaging platforms
- Strong organizational and time management abilities
- Proficiency in utilizing contemporary technologies such as desktop sharing, cloud services, CRM, and VoIP
- Familiarity with word-processing software and spreadsheet applications, including MS Office
- Understanding of online calendars and scheduling tools, such as Google Calendar
- Proactive and confident approach, coupled with meticulous attention to detail
- Able to work the night-shift
Duties And Responsibilities
- Initiate contact with customers to disseminate information regarding products or services, facilitate sales transactions, or seek donations
- Assess leads via phone interactions and input relevant details into a CRM system
- Arrange and track customer appointments, including managing rescheduling requests
- Conduct collection calls, rectify outstanding debts, and update customer payment particulars based on scripted telephone protocols
- Administer and oversee customer surveys, consolidating findings into a comprehensive datasheet
- Handle support tickets, troubleshoot issues, and address customer inquiries to ensure prompt resolution
- Collaborate with internal teams to synchronize lead generation endeavors with overarching sales strategies
- Undertake miscellaneous tasks as required
Technical Requirements:
- USB Headset
- Functional Webcam
- Functional Computer
- Internet Service with a minimum speed of 25 Mbps via cable connection
Benefits
- Comprehensive Health Insurance Coverage (HMO)
- Performance-Based Incentive Programs
- Embracing and Inclusive Workplace Culture
- Continuous Upskilling and Development Opportunities
- Full Work-From-Home Arrangement
- Dedicated and Supportive Team Environment
- Pathways for Professional Advancement
- Engaging and Enjoyable Work Atmosphere
