Sales Business Development

Job Responsibilities

Prospecting & Outreach

• Research and identify organizations that may benefit from the client's services.
• Contact businesses via phone, email, and LinkedIn to introduce the client and their workplace DFV solutions.
• Engage with HR leaders, People & Culture teams, workplace safety teams, executives, and decision-makers.
• Build awareness of the client and create interest in their services.

Appointment Setting

• Have initial conversations with potential clients to understand their organization's needs.
• Qualify leads based on business size, workplace needs, and interest in DFV support solutions.
• Schedule meetings and consultations for the client's leadership team.
• Maintain accurate records of conversations, follow-ups, and appointments.

Relationship Building

• Represent the client's brand professionally and with empathy.
• Communicate the importance of workplace responses to domestic and family violence.
• Develop positive relationships with prospective clients.
• Follow up with organizations that have shown interest or require further information.

Administration & Reporting

• Update CRM systems with lead information and activity.
• Track outreach activities, responses, and appointment outcomes.
• Provide regular updates on pipeline activity and opportunities.
• Collaborate with the client team to improve outreach strategies.

Qualifications & Prior Experience

• Experience in appointment setting, sales development, business development, or customer engagement (preferred).
• Confident phone communication skills.
• Strong written communication skills.
• Ability to speak professionally with senior business leaders.
• Comfortable using LinkedIn, CRM systems, and digital communication tools.
• Self-motivated with strong organization and follow-up skills.
• Ability to communicate sensitive topics with professionalism and empathy.

Competencies

• Values-driven and aligned with the client's mission.
• Compassionate, respectful, and emotionally intelligent.
• Persistent while maintaining a respectful approach.
• Comfortable having meaningful conversations about workplace safety and employee support.
• Passionate about helping organizations create safer workplaces.