The Sales & Beauty Consultant plays a vital role in delivering exceptional patient experiences. Responsibilities include conducting in-depth skincare consultations to understand patients concerns, needs, and goals. Assess skin conditions and provide expert recommendations on suitable products, treatments, and services for concerns such as acne, aging, and pigmentation.
- Conduct skincare consultations with patients, understanding their concerns, needs, and goals.
- Assess patients skin conditions and recommend appropriate products, treatments, and services.
- Provide advice on skincare concerns, such as acne, aging, pigmentation, and other skin conditions.
- Provide recommendations to patients based on their needs and concerns.
- Upsell and cross-sell products and services offered by the clinic.
- Achieve sales targets and contribute to the overall revenue growth of the clinic.
- Provide exceptional customer service, ensuring a positive and personalized experience for each patient.
- Build rapport and establish long-term relationships with patients, fostering loyalty and repeat business.
- Maintain accurate records of customer interactions, sales, and inventory.
- Assist with product inventory management, including restocking, organizing, and monitoring product expiration
- Performs other tasks that may be assigned either individually or as part of a committee.
Qualifications:
- Proven track record in sales and consistently achieving targets.
- Relevant experience in sales, customer service, or beauty consultancy is preferred but not required.
- Experience in a dermatology clinic or the beauty industry is an advantage.
- Must hold a Bachelor's Degree in a relevant field.
- Exceptional verbal and written communication skills.
- Strong customer service orientation with the ability to build lasting client relationships.
- Willing to work flexible hours based on clinic operations (6 days per week).
