Job Description
Job Description
We are hiring Customer Service Representatives for a Sales Account who will handle customer inquiries while actively promoting products or services. This role combines customer support and sales, focusing on building rapport, identifying needs, and closing sales opportunities.
Key Responsibilities
Handle inbound and/or outbound customer interactions via phone, chat, or email
Recommend and promote products or services based on customer needs
Achieve individual and team sales targets
Address customer concerns while ensuring a positive sales experience
Accurately document customer interactions and sales transactions
Follow sales scripts, compliance guidelines, and quality standards
