The Sales Assistant supports the sales team in achieving company targets by providing administrative, customer service, and operational support. This role involves assisting clients with inquiries, preparing quotations, processing orders, coordinating deliveries, and maintaining accurate sales records. The Sales Assistant plays a key role in ensuring customer satisfaction and smooth sales operations within the company.
Responsibilities
- Assist the sales team in day-to-day operations, including preparing quotations, proposals, and sales documents.
- Handle customer inquiries through phone, email, or in person, and provide accurate product and service information.
- Support the preparation and processing of purchase orders, invoices, and delivery receipts.
- Coordinate with logistics, and technical teams to ensure timely delivery and installation of IT products and solutions.
- Maintain and update the customer database, sales records, and inventory information.
- Monitor order progress and follow up with clients to ensure satisfaction and repeat business.
- Prepare sales reports and provide updates on sales performance and targets.
- Perform other administrative or sales support tasks as assigned by the Sales Manager.
