At Ubiquity, we live and breathe our mantra: Head, Heart, Hustle. This isn't just a philosophy—it's the foundation of who we are and what we do. As a Sales Support Assistant, you'll embody this mantra every day, delivering exceptional service with expertise, empathy, and a drive to succeed.
What You'll Do:
Sales Support
- Managing daily sales operations.
- Prepare quotations and order confirmations for customers.
- Maintain up-to-date knowledge of the company's product lines, pricing, and customer- specific relationship needs.
- Support lead generation activities and reporting
Customer Relationship Management
- Respond promptly to customer inquiries via email, phone, and other communication channels.
- Maintain accurate customer records in CRM systems.
- Follow up on leads, quotes, and orders to ensure timely communication and high service standards.
- Support customer onboarding by sharing product information, samples, and marketing materials.
Order & Inventory Coordination
- Coordinate with the logistics and warehouse teams to ensure timely and accurate order fulfillment.
- Track and update order statuses for customers and the sales team.
- Monitor stock levels and flag potential shortages to the sales and inventory teams.
Reporting & Documentation
- Generate sales activity reports as needed.
- Maintain accurate and organized records of sales transactions and correspondence.
- Assist in preparing sales presentations and materials for meetings, trade shows, or events.
What We're Looking For:
- High school diploma or equivalent required; associate or bachelor's degree in business or related field preferred.
- 1–2 years of experience in sales support, customer service, or administrative roles (experience in foodservice or packaging industry is a plus).
- Strong organizational and multitasking skills.
- Excellent verbal and written communication skills.
- Proficient in MS Office Suite and CRM software.
- Interest or experience
Core Competencies
- Customer-Centric Mindset: Understand and prioritize customer needs.
- Attention to Detail: Ensure accuracy in orders, pricing, and communication.
- Team Collaboration: Work closely with cross-functional teams including Logistics,
- Inventory Control, Purchasing and Operations Teams.
- Adaptability: Handle changing priorities and multiple tasks in a fast-paced environment.
Why Join Us
Head:Access to career development programs that help you grow professionally and personally.
Heart: Be part of a people-first culture that values your contributions and supports your aspirations.
Hustle:Thrive in a dynamic, fast-paced environment where your hard work and dedication are celebrated.
At Ubiquity, we're more than a workplace—we're a community that's invested in your success. If you're ready to make an impact and grow with us, apply now and experience how we bring Head, Heart, and Hustle to life every day.
Apply today and start your journey with Ubiquity!
