Sales Assistant / Creation Associate

Company Overview:
GECO Philippines, part of the GECO Asia Group of Companies, is a specialist IT Consulting Services company headquartered in Singapore with delivery centers in the Philippines. We support global clients by delivering high-quality talent and solutions across various industries.

Location: BGC, Taguig (Onsite)
Schedule: US Shift

Job Overview
Provide day-to-day support to the sales team by managing calls, coordinating meetings, and maintaining CRM data. Ensure smooth sales operations through strong administrative support and accurate tracking of activities.

Key Responsibilities

Sales Support & Client Coordination

• Handle inbound and outbound sales calls to support client acquisition and retention

• Respond to client inquiries in a timely and professional manner

• Verify and clarify job requirements with clients to ensure accuracy

• Create, update, and manage job listings in the system

• Coordinate and schedule client meetings, interviews, and internal discussions

CRM & Data Management

• Maintain accurate and up-to-date records of clients, leads, and job postings in the CRM system

• Track lead progress and consistently update activity outcomes

• Ensure data integrity and proper documentation of all sales-related interactions

Reporting & Sales Tracking

• Assist in preparing regular sales and performance reports

• Monitor pipeline activity and update status changes accordingly

• Track key metrics and support performance analysis for the sales team

Administrative & Operational Support

• Provide day-to-day administrative support to the Sales team

• Manage email correspondence, follow-ups, and task reminders

• Organize digital files, sales trackers, and reference materials

• Ensure proper filing, documentation, and accessibility of all sales records

• At least High School Graduate (Bachelor's degree is an advantage)

• Minimum of 2 years experience in a Contact Center (B2B/SaaS preferred)

• Prior experience in BPO, sales support, or telemarketing roles

• Strong English communication skills (written and verbal)

• Comfortable handling high-volume calls and multitasking in a fast-paced environment

• Proficient in Google Workspace (Docs, Sheets, Gmail, Drive, etc.) and CRM tools

• Strong organizational skills with the ability to create clear and structured documentation

• Proven ability to negotiate, handle objections, and resolve client concerns effectively

• Highly detail-oriented with strong follow-through on tasks and updates

• Ability to work independently with minimal supervision while contributing to team goals

Benefits & Perks

• HMO (Day 1) + 2 dependents

• Government benefits + 13th month pay

• 24 leave credits (12 VL + 12 SL) + conversion

• Performance reviews (bi-annual)

• Transportation and Rice Allowance

• Our Essentials Incentive (probationary)

• Company-provided equipment