Sales And Service Specialist

About the Role:

We are seeking a dynamic and skilled Service Sales Officer to drive the growth of our professional services and ICT solutions. In this role, you won't just sell services—you will engage clients through consultative selling, bridge customer needs with our technical teams, and ensure high-impact project implementations that deliver long-term value. If you thrive in enterprise IT sales and love turning complex client challenges into successful service engagements, this is your stage.

What You'll Do:

• Drive Consultative Sales: Engage clients to understand their business requirements, identify technology challenges, and recommend tailored ICT solutions and professional services.
• Manage End-to-End Sales Cycles: Lead deal execution from qualification, client presentations, and proposal/quotation preparation to contract negotiation and successful deal closure.
• Generate New Business: Expand our services portfolio through active prospecting, networking, referrals, and strategic business development activities.
• Bridge Teams & Operations: Work closely with technical and operations teams to coordinate client requirements, ensure smooth project delivery, and maintain accurate billing documentation.
• Ensure Customer Satisfaction: Act as the main liaison for client concerns, building strong, long-term relationships to promote recurring business growth.
• Drive Market Intelligence: Monitor ICT industry trends, emerging service opportunities, competitor activities, and client feedback to contribute to new go-to-market strategies.
• Cultivate Culture: Foster a collaborative, customer-first, and results-driven work environment where team goals are consistently exceeded.