Job Description
The
Sales and Commercial Analyst is responsible for developing and maintaining regular, detailed reports and Key Performance Indicators (KPIs) to monitor sales performance, profitability, and financial health.
Main Activities And Responsibilities
Data Analysis & Reporting
- Collecting, cleaning, and interpreting large volumes of sales, customer, market, and financial data.
- Developing and maintaining regular, detailed reports, dashboards, and Key Performance Indicators (KPIs) to monitor sales performance, profitability, and financial health.
Sales Forecasting & Budgeting
- Building and maintaining accurate sales forecasts using historical data, market trends, and statistical modeling.
- Assisting in the budgeting process and tracking performance against budget/forecast, providing variance explanations.
Strategic Insights & Recommendations
- Conducting deep-dive analysis to identify trends, weaknesses, opportunities for growth, and potential risks (e.g., in pricing, product mix, or customer segments).
- Translating complex data findings into clear, concise, and actionable recommendations for sales leadership and management.
Commercial & Financial Modeling
- Developing financial models to assess the profitability and commercial viability of new products, promotions, pricing strategies, and business initiatives.
- Performing competitor and market analysis to ensure the company's strategies are competitive and aligned with market changes.
Cross-Functional Collaboration
- Working closely with Sales, Marketing, Finance, and Product teams to align strategies, provide data support, and ensure data-driven decision-making across the organization
Key Skills And Capabilities
- Advanced Microsoft Excel or Google sheets ability
- Problem solving and conflict resolution skills
- Excellence in service delivery under time pressure
- Ability to understand Financial reporting and provide key insights.
- Proficient written and oral communication skills
- High Attention to detail
- Ability to analyse data and report on it at all levels of the business
- Sound business acumen and commercial aptitude
- Ability to build relationships & work collaboratively with clients and organisational peers
- Ability to work autonomously, employ initiative to find solutions, prioritise and exercise discretion
Qualifications
- Must have a related work experience in the BPO industry
- Relevant tertiary qualifications in management or business discipline (desirable)
- Advanced Microsoft Excel or Google sheets ability
- Problem solving and conflict resolution skills
- Ability to understand Financial reporting and provide key insights.
- Ability to analyse data and report on it at all levels of the business
