Sales Agent

Company Description Datung is a fintech company focused on closing the MSME finance gap across Southeast Asia by building the future of microfinance powered by AI and community-based lending. Through AI-driven credit assessment, psychometrics, and local networks, Datung unlocks credit for millions of unbanked and underserved entrepreneurs, helping them grow their businesses and strengthen local economies. The company blends advanced technology with trust to expand financial inclusion and drive sustainable economic growth, one entrepreneur at a time. Backed by investors such as Antler, Kaya Founders, Google, and NVIDIA, Datung operates from Singapore and Manila to bring next-generation lending solutions to 42 million small businesses across the region.

Role Description This is a full-time, on-site Sales Agent role based in Parañaque. The Sales Agent will engage prospective and existing clients, explain Datung's products and services, and guide entrepreneurs through the lending and insurance processes. Responsibilities include conducting outbound and inbound sales activities, responding to inquiries, providing high-quality customer service, and maintaining accurate records of interactions and transactions. The role also involves educating clients on financial products, assisting with documentation, and collaborating with the team to meet sales targets and improve customer experience. The Sales Agent will participate in ongoing training to stay updated on product offerings, market trends, and compliance requirements.

Qualifications

• Candidates should possess strong Communication skills, including clear verbal and written interaction with diverse customers and internal teams.
• Candidates should possess solid Customer Service skills to handle inquiries, resolve issues, and support entrepreneurs throughout the lending journey.
• Candidates should possess Sales skills, including prospecting, negotiation, closing deals, and meeting or exceeding performance targets.
• Candidates should possess basic understanding of Insurance products or willingness to learn, to explain coverage and options confidently to clients.
• Candidates should possess Training-related skills, such as openness to continuous learning and ability to apply new product and compliance knowledge in daily work.
• Relevant experience in financial services, microfinance, banking, or MSME-focused roles is an advantage.
• Ability to work on-site in Parañaque, manage time effectively, and handle multiple customer interactions in a fast-paced environment.
• Minimum of a high school diploma; a degree or certification in business, finance, or a related field is beneficial.