Sales Follow-Through That Moves Prospects Into Action
The Sales Advisor role focuses on converting qualified leads into successful customers through timely follow-ups, clear communication, CRM management, and structured sales support. With Emapta, you will grow in a stable, performance-driven environment built for professionals who value career progression, strong team support, and meaningful customer impact.
Role Snapshot
Employment Type: Full-time
Shift: Mid Shift, Weekends Off
Salary: Up to PHP 50,000
Work Setup: Onsite, Ortigas
What's in It for You
- Competitive Salary Package
- Prime office location in Ortigas (Easy access to MRT stations, restaurants, and banks)
- HMO coverage with free dependent upon regularization
- Fixed weekends off
- Salary Advance Program through our banking partner (Eligibility and approval subject to bank assessment. Available to account holders with minimum of 6 months company tenure.)
- Unlimited upskilling through Emapta Academy courses (Want to know more Visit: https://emapta.com/training-calendar/)
- Free 24/7 access to our office gyms (Ortigas and Makati) with a free physical fitness trainer!
- Exclusive Emapta Lifestyle perks (hotel and restaurant discounts, and more!)
- Unlimited opportunities for employee referral incentives across the organization
- Standard government and Emapta benefits
- Total of 20 annual leaves to be used on your own discretion (including 5 credits convertible to cash)
- Fun engagement activities for employees
- Mentorship and exposure to global leaders and teams
- Career growth opportunities
- Diverse and supportive work environment
Qualifications
- At least 1-3 years of experience as a Sales Agent, Sales Advisor, Customer Advisor, or similar sales-focused role
- Amenable to work onsite in Ortigas on a mid-shift schedule
- Strong ability to convert leads, manage follow-ups, and guide prospects through the sales journey
- Experience using CRM systems to track leads, update records, manage pipelines, and document customer interactions
- Strong communication skills across calls, email, messaging platforms, video calls, and meetings
- Ability to explain service options, requirements, payment steps, and next actions clearly and professionally
- Experience supporting sales administration, documentation, payment tracking, follow-ups, or customer account updates
- Results-oriented mindset with the ability to meet individual, team, and company targets
- Strong organizational skills with attention to detail in records, reports, and CRM updates
- Ability to coordinate with internal teams, support process improvements, and assist with team onboarding when needed
- Proactive, customer-focused, and confident in handling concerns, requests, and follow-ups
Key Responsibilities
- Achieve individual, team, and company sales targets while following established procedures and service standards
- Manage leads, inquiries, and new CRM entries with accurate and complete information
- Qualify prospects, verify background details, send required information, and guide them through the sales journey
- Conduct timely follow-ups through calls, messaging platforms, video calls, and email
- Support requests, approvals, documentation, and payment-related steps according to internal procedures
- Guide prospects through registration, customer onboarding, documentation, payment, and next-step completion
- Maintain updated sales templates, trackers, forecast sheets, and CRM records
- Upload proof of payment, required documents, customer records, and system registration details
- Send closing communications, welcome messages, onboarding information, and next-step reminders
- Monitor pending or in-process customers to ensure timely completion of requirements
- Generate weekly payment-related reports and support follow-ups for missed or outstanding payments
- Handle withdrawals, renewals, referrals, incentive-related updates, and continuation records
- Respond to customer concerns related to documents, invoices, account access, service platforms, and support requests
- Support events, participant confirmations, attendance tracking, application workflows, payment follow-ups, and CRM documentation
- Log all interactions, updates, and actions accurately in the CRM and related files
Join the Top 1% Talent. A better career. A better life.
Welcome to Emapta Philippines, where high-performing professionals build long-term global careers with leading international companies. Recognized as one of HR Asia's Best Companies to Work For in Asia 2025 and a finalist in the 2026 Inspiring Workplaces Awards Asia, Emapta delivers a workplace defined by stability, growth, and purpose. Here, your career moves forward with meaningful opportunities, world-class support, and a culture built for excellence.
Apply now and be part of the #EmaptaEra.
