Sales Admin

• Receive, process, and monitor customer sales orders accurately and within the required timelines.

• Respond to customer inquiries, requests, and concerns in a professional and timely manner.

• Coordinate with the Logistics and Warehouse teams to ensure accurate order fulfillment and on-time delivery.

• Follow up on pending orders, delivery schedules, and unresolved customer concerns.

  
  

• Maintain accurate and updated customer records, sales documents, and transaction histories.

• Prepare sales reports, summaries, and other documentation required by management.

• Monitor order status, payment receipts, and pending transactions.

• Follow up on outstanding transactions and coordinate with the relevant departments to resolve discrepancies.

  
  

• Identify gaps or issues in sales processes and recommend practical solutions to improve efficiency.

• Assist in resolving order discrepancies, product returns, delivery delays, and other customer-related concerns.

• Ensure proper documentation, coordination, and follow-through for all reported issues.

  
  

• Collaborate with Sales, Finance, Logistics, Warehouse, Marketing, and Operations teams to support smooth business operations.

• Assist in implementing sales campaigns, promotions, events, and other sales initiatives as needed.

• Provide administrative and operational support to the Sales Department to ensure efficient daily operations.

  
  
  

Qualifications

• Bachelor's Degree in Business Administration, Marketing, Sales Management, or a related field.

• With experience in sales support, sales operations, customer service, order management, or a related role.

• Familiarity with CRM systems, order management systems, and sales processes is an advantage.

• Proficient in Microsoft Office, particularly Excel, Word, and PowerPoint.

• Strong organizational and time-management skills.

• Excellent verbal and written communication skills.

• Strong attention to detail and accuracy.

• Able to handle multiple tasks and prioritize work effectively.

• Customer-focused with good problem-solving skills.

• Willing to work flexible hours during peak sales periods when needed

• Willing to work onsite at Santana Grove, Sucat, Parañaque City.