Sales & Accounts Training Delivery Assistant Manager

Company Description Maxicare Healthcare Corporation is a pioneer and the largest health maintenance organization (HMO) provider in the Philippines, established in 1987 by a group of doctors and business leaders. The company delivers comprehensive healthcare programs through an extensive nationwide network of over 24,000 affiliated doctors and specialists, 1,400 hospitals and clinics, 1,000 dental clinics, and 180 rehabilitation, dialysis, and eye centers. Serving approximately 1.9 million members from corporate clients, SMEs, families, and individuals, Maxicare combines superior healthcare with strong customer support. Recognized as the No. 1 HMO in the country, and part of the Equicom Group, Maxicare is driven by a mission to provide peace of mind and high-quality healthcare so people can live their best lives.

Role Description The Sales & Accounts Training Delivery Assistant Manager is responsible for planning, organizing, and delivering training programs that support the performance of the sales and accounts teams. This full-time hybrid role is based in Makati, with a mix of on-site work and some work-from-home flexibility. Day-to-day responsibilities include workforce unit planning, coordinating training schedules, and facilitating sessions on product knowledge, sales processes, customer service, and account management. The role also involves assessing training needs, monitoring participation and performance, and providing feedback and coaching to team members in alignment with business objectives. The Assistant Manager collaborates closely with sales leaders, account managers, and other stakeholders to improve training effectiveness and support continuous skills development.

Qualifications

• Candidates should possess skills in Expeditor and Expediting to ensure timely coordination of training resources, materials, and schedules.
• Candidates should possess Project Management skills to plan, implement, and track training initiatives and process improvements.
• Candidates should possess Inspection skills to review and evaluate training content, delivery quality, and learner outcomes.
• Candidates should possess Logistics Management skills to organize venues, technology, and other logistical requirements for hybrid training sessions.
• Strong facilitation, presentation, and communication skills, with the ability to engage diverse sales and account management audiences.
• Experience in sales operations, account management, or training and development, preferably in healthcare, insurance, or related industries.
• Ability to analyze performance metrics, identify skills gaps, and recommend targeted training interventions.
• Bachelor's degree in Business, Education, Communication, Human Resources, or a related field, or equivalent practical experience.
• Proficiency in using digital collaboration and learning tools (e.g., LMS platforms, video conferencing applications, presentation software).
• Strong organizational skills, attention to detail, and the ability to manage multiple training projects in