SaaS Support Specialist - Technical & SQL Expert

Metacom Careers in Taguig, Philippines is seeking a technical support specialist to assist customers via phone, email, and chat, diagnose issues with software and hardware. The role requires strong communication, comfort with SaaS applications, and the ability to handle multiple tickets while delivering high customer satisfaction in a fast-paced environment.

You will document interactions in the ticketing system and work closely with product and engineering teams to resolve issues efficiently.