SaaS Insidesales Representative

Senior Inside Sales Specialist – Microsoft Dynamics 365

Job Type: Full-Time

Location: Remote

About the Role

We are seeking a highly motivated and experienced Senior Inside Sales Specialist to drive business growth by generating and qualifying high-value sales opportunities across international markets.

In this role, you will be responsible for outbound prospecting, engaging with C-level executives and key decision-makers, identifying customer needs, and introducing Microsoft technology solutions and digital transformation services.

You will work closely with Business Development, Marketing, and Pre-Sales teams to build a strong sales pipeline, schedule qualified meetings, and contribute to revenue growth through strategic lead generation and opportunity development.

Key ResponsibilitiesLead Generation

• Identify and build a database of potential B2B customers, with a focus on the UAE market.
• Generate leads through LinkedIn, email campaigns, cold calling, WhatsApp, and other professional channels.
• Research companies, decision-makers, industries, and technology requirements.
• Generate qualified leads for Microsoft solutions and IT services.
• Build and maintain a healthy sales pipeline on a weekly and monthly basis.

Inside Sales & Prospecting

• Conduct outbound cold calls and sales outreach to prospective customers.
• Engage with senior executives and decision-makers, including CEOs, CIOs, CTOs, CFOs, IT Managers, and other business leaders.
• Understand customer pain points and identify potential technology requirements.
• Qualify prospects based on budget, requirements, authority, and timelines.
• Schedule qualified meetings and product demonstrations for the sales and technical teams.
• Maintain consistent follow-up throughout the sales process until opportunities are handed over to the appropriate team.

Microsoft Solutions & Technology Sales

Develop and maintain a working understanding of solutions and services including:

• Microsoft Dynamics 365
• Microsoft Business Central
• Microsoft 365
• Microsoft Azure
• Microsoft Power Platform
• Microsoft Fabric
• Data and AI solutions
• ERP and CRM solutions
• Custom application development

UAE Market Development

• Research target industries in the UAE, including construction, healthcare, manufacturing, trading, education, retail, and professional services.
• Identify companies using Microsoft, SAP, Oracle, legacy ERP systems, or other business applications.
• Develop relationships with potential customers and partners in the UAE.
• Support efforts to build and expand the customer and partner network.

CRM & Sales Reporting

• Maintain accurate prospect and lead information in the CRM.
• Document calls, emails, meetings, opportunities, and follow-up activities.
• Submit daily and weekly sales activity reports.
• Track lead-to-meeting and meeting-to-opportunity conversion.
• Maintain systematic and timely follow-up with prospects.

Must-Have Requirements

• 2–5 years of experience in Inside Sales, Telecalling, B2B Sales, or Business Development.
• Experience in IT, software, or technology sales is strongly preferred.
• Excellent English communication skills, both verbal and written.
• Comfortable making cold calls and conducting outbound sales activities.
• Strong interpersonal and relationship-building skills.
• Ability to communicate professionally and confidently with senior decision-makers.
• Experience with LinkedIn prospecting and email outreach campaigns.
• Experience using CRM platforms such as Salesforce, HubSpot, Zoho, or Microsoft Dynamics.
• Strong follow-up and lead-conversion skills.
• Comfortable working toward monthly and quarterly sales targets.
• Confident, energetic, persistent, and highly target-oriented.

Preferred Qualifications

• Previous experience selling Microsoft products or technology solutions.
• Knowledge of Microsoft Dynamics 365, Business Central, Azure, Microsoft 365, Power Platform, or Microsoft Fabric.
• Experience selling ERP, CRM, digital transformation, or enterprise technology solutions.
• Experience working with customers in the UAE or GCC region.
• Understanding of the UAE business environment.
• Existing UAE B2B business network is an advantage.
• Experience using LinkedIn Sales Navigator.
• Experience in appointment setting for enterprise technology solutions.
• Previous experience working with a Microsoft Partner, ISV, or technology services organization.