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telus digital

SaaS Implementation Lead

3-5 Years
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  • Posted 19 days ago
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Job Description

Requirements

Description and Requirements

Position Overview:

As a Finance Saas Implementation Lead you act as a bridge between business objectives and

technical implementation for the Enterprise Resource Planning (ERP) software application and

integration systems of the organization. You gather, document, analyze and configure requirements

from stakeholders and effectively communicate them to the engineering teams. You research and

propose new configuration solutions to stakeholder needs. You ensure implementation meets

business requirements, quality standards, and drive a positive end-user experience.

Key Responsibilities:

  • Collaborate with stakeholders to gather requirements for new features or improvement to
  • Enterprise Resource Planning (ERP)
  • Document requirements, perform system configuration and communicate them effectively
  • Research and build configuration proposals in the assigned Enterprise Resource Planning
  • (ERP) Finance modules
  • Ensure that implementation features meet the specified requirements and are of high quality
  • Lead releases for new functionalities according to the business needs.

Competencies:


  • Expert skills in gathering, analyzing and documenting requirements from stakeholders, ensuring the SaaS configuration meets user needs and business objectives
  • Robust understanding of technical and financial concepts. Focus on Foundation Data
  • Model, Financial Accounting, or Business Assets
  • Ability to identify problems, propose holistic solutions, and make decisions based on data analysis. Strong expertise in assigned SaaS platform (2-3 products)
  • Understanding of Project Management methodologies
  • Ability to solve complex problems; take a new perspective on existing solutions; exercise judgment based on the analysis of multiple sources of information.

Qualifications:


  • 3-5 years of experience as a business analyst for a technical function or equivalent.
  • Bachelor's degree in Computer Science, Information Science or related field
  • Business Analysis certification is desired
  • Workday certification is desired
  • C1 oral and written English

Work Set-Up:


  • Full Remote
  • Night shift schedule but should be flexible with schedule.
  • Location: Ortigas, Pasig City

Additional Job Description


As a Finance Saas Implementation Lead you act as a bridge between business objectives and

technical implementation for the Enterprise Resource Planning (ERP) software application and

integration systems of the organization. You gather, document, analyze and configure requirements

from stakeholders and effectively communicate them to the engineering teams. You research and

propose new configuration solutions to stakeholder needs. You ensure implementation meets

business requirements, quality standards, and drive a positive end-user experience.

Language Reference

English

English

EEO Statement

At TELUS Digital, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS Digital is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.

Equal Opportunity Employer

At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants qualifications, merits, competence and performance without regard to any characteristic related to diversity.

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About Company

Job ID: 146123711

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