SaaS Applications Administrator (WFH)

Discover your 100% YOU with MicroSourcing!

Position: Systems Administrator for Monday.com and AuditBoard
Location: MOA
Work schedule & setup: Nightshift | Work from Home (once a month onsite)

Why join MicroSourcing

Youu0027ll have:

• Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance bonuses
• A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.
• Work-Life Harmony: Enjoy the balance between work and life that suits you with flexible work arrangements.
• Career Growth: Take advantage of opportunities for continuous learning and career advancement.
• Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture.

Your Role:

Reporting to Chief of Staff, IT, this position will be responsible for performing various system administration functions for Fay's instances of the Monday.com and AuditBoard SaaS applications.

. Platform configuration and automation: Building workflows, dashboards, and integrations.
. Governance and permissions: Managing user roles, security, and compliance settings.
. Reporting and analytics: Creating custom reports for leadership and audit teams.
. Process optimization: Partnering with business units to digitize workflows.

Monday.com Administration
Monday.com is a work management and collaboration tool.
Responsibilities include:

Workspace & Board Setup

• Create and organize boards for projects, tasks, and workflows.
• Define automations, dependencies, and notifications.

User Management

• Manage user roles, permissions, and team structures.
• Monitor license usage and optimize subscription costs.

Automation & Integration

• Configure automations for task assignments, reminders, and status updates.
• Integrate with tools like Slack, Teams, Jira, or CRM systems.

Template Management

• Develop reusable templates for recurring projects or processes.
• Standardize workflows across departments.

Reporting & Analytics

• Build dashboards for project progress, resource allocation, and KPIs.
• Export data for executive reporting.

Training & Support

• Provide user training and documentation.
• Troubleshoot issues and liaise with vendor support.

AuditBoard Administration
AuditBoard is a SaaS platform for audit, risk, compliance, and SOX management.
Responsibilities include:

User & Access Management

• Create and manage user accounts, roles, and permissions.
• Ensure proper segregation of duties and compliance with security policies.

Workflow Configuration

• Set up audit workflows, risk assessments, and control testing processes.
• Customize templates for SOX, internal audits, and compliance programs.

Data Management

• Import/export data for audits, risks, and controls.
• Maintain evidence repositories and ensure version control.

Integration

• Connect AuditBoard with ERP systems, GRC tools, or identity providers (SSO).
• Configure APIs for data exchange with other platforms.

Reporting & Dashboard

• Build dashboards for audit progress, risk heatmaps, and compliance status
• Generate reports for leadership and regulatory bodies.

Governance & Compliance

• Ensure platform aligns with internal audit methodology and regulatory requirements.
• Support external audit requests and evidence collection.

What You Need:

• Experience with SaaS administration, SSO, and API integrations.
• Analytical skills for reporting and dashboard creation.
• Communication skills for training and stakeholder engagement.
• Familiarity with project management methodologies (Agile, Waterfall) preferred
• Understanding of audit/compliance frameworks (SOX, internal audit) preferred
• Obtain domain knowledge of Fay's servicing business to include an understanding of organizational objectives
• Meet Fay's compliance policies, processes, standards, and practices
• Complete all company required training
• Model Fay's Values, Operating Principles, ethical standards, professionalism and code of conduct
• Demonstrate behaviors that align with our Values and Operating Principles
• Perform other duties and responsibilities as assigned

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About MicroSourcing

With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.

Our commitment to 100% YOU

MicroSourcing firmly believes that our companyu0027s strength lies in our peopleu0027s diversity and talent. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, and making room for opportunities for each individual to thrive.

At MicroSourcing, equality is not merely a slogan - itu0027s our commitment. Our way of life. Here, we donu0027t just accept your unique authentic self - we celebrate it, valuing every individualu0027s contribution to our collective success and growth. Join us in celebrating YOU and your 100%!

For more information, visit https://www.microsourcing.com/

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