Rostering Coordinator Remote, PH-Based Only
Do you thrive on keeping schedules running smoothly and people supported where it matters most
This role puts you at the center of service delivery for a purpose-driven care organization.
The Opportunity at a Glance
A growing
disability and community support services provider is seeking a
Rostering Coordinator to ensure consistent, reliable staffing across participant services. The organisation delivers person-centred support and relies on well-structured rosters to maintain continuity of care.
This is a critical operational role focused on roster accuracy, shift coverage, and communication with support workers, participants, and families. You'll work closely with service delivery leaders to keep everything running smoothly.
How You'll Make an Impact
You'll be responsible for managing and maintaining staff rosters while responding quickly to changes and ensuring participant preferences are always respected.
Your Key Responsibilities Include
- Maintaining core rosters with regular, set shifts for support workers
- Managing shift coverage when staff take leave or are unavailable
- Coordinating replacement shifts to minimise service disruption
- Reviewing and validating timesheets for accuracy before fortnightly payroll
- Keeping participant preferences updated in the CRM system
- Ensuring support workers maintain up-to-date availability records
- Confirming new support workers can access and use the rostering system upon onboarding
- Supporting the intake team to build core rosters for new participants
- Communicating roster updates and shift changes to participants and families
- Sending fortnightly roster summaries via email
What We're Looking For - You're the Perfect Fit if You:
(Non-negotiable Requirements)
- Are based in the Philippines and seeking a full-time remote role
- Have experience in rostering, scheduling, or workforce coordination within disability, healthcare, or community services
- Are confident managing staff rosters and last-minute shift changes
- Have strong attention to detail, especially for timesheets and payroll accuracy
- Communicate clearly and professionally with staff, participants, and families
- Can manage multiple priorities in a fast-paced environment
- Have experience using rostering or CRM systems (Visual Care experience strongly preferred)
What Sets You Apart - You'll Shine Even Brighter With:
- Experience supporting or rostering SIL (Supported Independent Living) services
- Knowledge of the NDIS and disability support sector
- Experience with Visual Care or similar rostering platforms
- Understanding of award-based rostering (SCHADS Award preferred)
- Confidence using Google Workspace tools (Gmail, Google Drive)
- A calm, solutions-focused approach to problem solving
Work Schedule & Employment Terms
Full-Time | Wednesday to Sunday (Mon-Tue-OFF)
Remote role for Philippine-based candidates only
Fully compliant PH employment including taxes and government contributions
(Not freelance or project-based)
Perks & Benefits from Day 1
- HMO with 1 free dependent
- Life insurance
- Paid leave credits
- Government-mandated benefits including 13th month pay
- Work-from-home equipment provided
How to Apply
Apply Via The Staffstream Careers Page And Include
- Updated CV
- Short video recording (2-3 minutes) introducing yourself and your rostering experience
- Any relevant experience with disability services, Visual Care, or SIL rostering (if applicable)
- Additional assessment tasks may be requested during the hiring process
